Sales & Revenue Operations Manager

ConnectiveRx

. Own day-to-day Salesforce administration for the business development organization .

Posted 9/18/2026full-timeWhippany • New Jersey • United StatesMid-LevelSenior💰 $83,000 - $140,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce and HubSpot administration, CRM data management, and sales operations processes. Proficient in leveraging AI-enabled tools for sales enablement and driving data-driven decision-making through KPI dashboard creation and reporting.

Highest-signal resume keywords

Salesforce AdministrationCRM Data ManagementAI-Enabled Sales ToolsKPI Dashboard CreationSales Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsRevenue OperationsSales EnablementMarketing OperationsData ManagementCommercial ReportingLead ManagementDashboard DesignAnalytical SkillsProcess Improvement

Soft Skills

Excellent Communication SkillsTeam LeadershipCross-Functional CollaborationStrategic PlanningProblem-Solving

Tools & Technologies

SalesforceHubSpotExcelGoogle SheetsTableauAI ToolsMarketing Automation Platforms

Industry Keywords

Pharmaceutical ServicesHealthcareB2B SaaSCompliance ProgramsSOC1SOC2PCIHIPAA

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own day-to-day Salesforce administration for the business development organization
Drive CRM data hygiene, including deduplication, required-field enforcement, opportunity stage discipline, and account/contact accuracy
Manage the CRM enhancement backlog and coordinate requirements, prioritization, testing, and deployment
Maintain CRM process documentation and training materials
Lead BD-side AI/Copilot agent rollout, identify use cases, coordinate deployment, monitor adoption, and improve prompts, workflows, and governance
Evaluate AI-enabled sales tools and coordinate integration with Salesforce, HubSpot, and reporting systems
Build and maintain KPI dashboards for pipeline health, progress-to-goal, win/loss trends, and rep activity
Deliver weekly pipeline reports, monthly business reviews, and quarterly board/EMT materials
Measure sales initiative impact and report ROI
Partner with Finance and Revenue Operations leadership on forecast accuracy and revenue-target tracking
Act as process owner and deal-desk contact for RFP, pricing, legal, and contracting steps
Track sales-stage accountability, flag at-risk or aging deals, and coordinate cross-functional handoffs
Maintain and improve sales process playbooks
Support strategic account planning, competitive positioning, whitespace analysis, territory focus, and account prioritization
Conduct market and competitive research to inform business development targeting and messaging
Translate company and product priorities into coordinated go-to-market plans
Build launch and commercialization plans for products, capabilities, and market expansions across Patient Services and EHR Messaging
Coordinate execution across BD, Marketing, Product, Pricing, Legal, Program Management, and Finance
Define account selection, segmentation, messaging, campaign, enablement, and sales-readiness requirements
Establish launch dashboards and operating cadences to track market response, pipeline creation, conversion, revenue contribution, seller adoption, and execution
Lead post-launch reviews and recommend changes to positioning, targeting, process, content, or resource allocation
Own sales engagement processes and cadences converting marketing-qualified leads into BD-qualified opportunities
Provide day-to-day direction to the BD Associates team on prospecting, sequencing, and lead follow-up
Manage the HubSpot–Salesforce connection for lead routing, attribution, and Marketing/BD handoff
Collaborate with Marketing on campaign timing, lead scoring, and lead-quality feedback loops
Partner with Product and Marketing on go-to-market strategy, launch timing, audiences, positioning, value propositions, competitive differentiation, and sales readiness
Convert product roadmaps into commercial launch plans including messaging, content, training, demand generation, account activation, and field feedback
Convey BD feedback to Marketing on market needs, competitive gaps, client requests, objections, and adoption barriers
Travel minimally as required

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Marketing, Finance, Analytics, Information Systems, or a related field required
An equivalent combination of education and relevant professional experience may be considered
5+ years of experience in Sales Operations, Revenue Operations, Sales Enablement, Marketing Operations, or related commercial roles
Industry experience within pharmaceutical services, healthcare, or B2B SaaS environments preferred
Experience working with cross-functional commercial processes involving Sales, Marketing, Product, Legal, and Finance
Experience supporting technology adoption initiatives, including AI-enabled tools and process improvements
Knowledge of Sales Operations, Revenue Operations, Sales Enablement, and Marketing Operations practices
Understanding of CRM administration, data management, and commercial reporting processes
Knowledge of marketing automation, lead management, and lead-routing workflows
Understanding of commercial KPIs, dashboard design, and data-driven decision-making
Familiarity with pharmaceutical services, healthcare, or B2B SaaS business models
Awareness of AI-enabled sales technologies and their application within commercial processes
Hands-on CRM administration experience with Salesforce or HubSpot
Experience with marketing automation platforms and lead-routing integrations
Strong analytical skills, including building KPI dashboards and translating data into business insights using Excel, Google Sheets, Salesforce, or Tableau reporting
Familiarity with AI-enabled sales tools such as Copilot and generative AI for content and RFP drafting
Excellent written and verbal communication skills, including the ability to develop polished, executive-ready presentations and materials
Adhere to company policies, procedures, Information Security and Compliance Programs, SOC1, SOC2, PCI, and HIPAA
Maintain compliance with company and client policies, business rules and ethics, and applicable local, state, and federal laws

Benefits

Comp & perks

Bonus or commissions opportunity
Medical, dental, vision, life, and disability insurance
401(k) plan with employer contributions where applicable
Flexible paid time off (PTO) policy for exempt employees
Eight standard company holidays annually
Three floating holidays annually