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Consensus Cloud Solutions

Clinical Workflow Solution Designer

Consensus Cloud Solutions

. Design and pre-build segment-specific workflow templates in Harmony Workflow for imaging, oncology, and post-acute referral management .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $180,000 - $190,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and configuring clinical workflow templates, translating complex clinical processes into structured workflows, and collaborating effectively with cross-functional teams in an agile environment. Possesses strong communication skills to engage with clinical and operational stakeholders while maintaining a focus on workflow optimization in imaging, oncology, and post-acute care.

Highest-signal resume keywords
Clinical Workflow DesignReferral ManagementAgile Product EnvironmentCommunication SkillsWorkflow Automation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workflow DiagramsProcess MapsConfiguration LogicWorkflow Template Library MaintenanceUser StoriesAcceptance CriteriaClinical ValidationWorkflow Discovery SessionsTesting and IterationClinical Expertise
Soft Skills
Excellent CommunicationCollaborationProblem-SolvingAdaptabilityStakeholder Engagement
Tools & Technologies
Harmony WorkflowAgile ToolsCustomer Relationship Management SoftwareProject Management Software
Certifications & Qualifications
BA DegreeNPPALPN
Industry Keywords
ImagingOncologyPost-Acute CareCare CoordinationPrior AuthorizationHigh Volume Specialty PracticeHealth SystemAmbulatory OncologyReferral ManagementCare Transitions

About the role

Key responsibilities & impact
  • Design and pre-build segment-specific workflow templates in Harmony Workflow for imaging, oncology, and post-acute referral management
  • Translate referral, intake, scheduling, authorization, and care-coordination steps into structured, automated workflow logic
  • Maintain a reusable, configurable workflow template library
  • Identify workflow gaps, edge cases, and exception paths and design platform handling
  • Partner with the product team throughout agile sprints, including backlog grooming, sprint planning, story writing, and acceptance criteria
  • Translate clinical workflow requirements into user stories and acceptance criteria
  • Participate in sprint reviews and demos, providing clinical validation and feedback
  • Help prioritize the product roadmap using workflow gaps and field opportunities
  • Conduct workflow discovery sessions with clinical and operational stakeholders
  • Configure, test, and iterate customer-specific workflow builds through go-live
  • Gather early-adopter feedback to refine templates and platform capabilities
  • Serve as a real-world practice workflow subject matter expert
  • Support Sales, Marketing, and Professional Services with clinical context, workflow demonstrations, and segment expertise
  • Stay current on clinical and operational trends in imaging, oncology, and post-acute care
  • Report to the VP of Healthcare Solutions and collaborate with Product Management, Engineering, Implementation, and Customer Success
  • Travel up to 10% to customer sites

Requirements

What you’ll need
  • BA degree required
  • 3+ years experience working in a high volume specialty practice environment, such as medical imaging, ambulatory oncology, or cardiology
  • Direct experience with referral management, care coordination, prior authorization, or care transitions in a hospital, health system, or post-acute setting
  • Ability to translate complex clinical workflows into structured, logical process design, such as workflow diagrams, process maps, or configuration logic
  • Comfort working in an agile product environment, including sprint ceremonies, user stories, and iterative build-and-feedback cycles
  • Excellent communication skills with clinicians, operational leaders, and technical product/engineering teams
  • Willingness to travel to customer sites for discovery and co-design sessions
  • Some level of clinical expertise is preferred: NP, PA, or LPN
  • Reliable, high speed internet
  • Must be able to sit for long periods and handle long periods of screen time
  • Not eligible for sponsorship

Benefits

Comp & perks
  • Annual performance bonus
  • Employee Stock Purchase Plan (ESPP)
  • Enhanced time off packages
  • Benefits
  • Fully remote work within the U.S.