Collections Specialist

Consensus Cloud Solutions

. Monitor customer account details for nonpayment, delayed payments, and other irregularities .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $53,000 - $68,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in accounts receivable management, including collections, payment negotiations, and customer relationship development. Proficient in using Oracle Financials and advanced Excel for data analysis and reporting.

Highest-signal resume keywords

Collections ExperienceOracle FinancialsAdvanced Excel SkillsCustomer Relationship ManagementDSO Reduction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ManagementPayment NegotiationPayment Discrepancy ResolutionA/R Aging Reports AnalysisHigh Volume Collections

Soft Skills

Customer ServiceCommunicationProblem Solving

Tools & Technologies

Oracle FinancialsExcelSalesforce

Industry Keywords

Collections ManagementPayment ArrangementsThird-Party CollectionsSaaS Experience

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Monitor customer account details for nonpayment, delayed payments, and other irregularities
Research and resolve payment discrepancies
Follow up on past due accounts and collect payments via email and phone
Develop and maintain customer relationships to expedite collections
Negotiate payment arrangements, work with third-party collections, and recommend write-offs under collections management supervision
Maintain, review, and analyze A/R aging reports
Provide periodic status updates to the account management team
Assist with assigned tasks and support the AR team with ad hoc projects
Answer phone calls and help customers
Perform other assigned duties and responsibilities

Requirements

What you’ll need

3+ years of collections experience with a high volume of accounts; this role will work with a minimum of 500 accounts
1+ years of experience with Oracle Financials software
Intermediate Excel skills, including Lookups and Pivot Tables
Reliable, high speed internet
Must be able to sit for long periods and handle long periods of screen time
Not eligible for sponsorship
Advanced Excel skills, CRM tools like Salesforce, DSO reduction, independently managing escalated customer disputes, and SaaS experience are preferred

Benefits

Comp & perks

Annual performance bonus
Employee Stock Purchase Plan (ESPP)
Enhanced time off packages
Benefits
Fully remote within the U.S.
No travel