Inside Sales Representative

Constant Contact

. Manage a high volume of outbound calls to warm leads and convert qualified prospects into paying customers .

Posted 11/3/2026full-timeWaltham • Massachusetts • United StatesJunior💰 $46,000 - $51,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing outbound sales calls, conducting needs assessments, and delivering tailored product recommendations to drive customer success. Proficient in utilizing Salesforce for lead management and achieving sales targets in a fast-paced environment.

Highest-signal resume keywords

Outbound Sales ManagementNeeds AssessmentSalesforce ProficiencyVerbal And Written CommunicationObjection Handling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ConversionProduct RecommendationsCustomer Relationship ManagementSales Target AchievementFast-Paced Sales Cycle

Soft Skills

Organizational SkillsCoachableAdaptabilityPersuasivenessCustomer Experience Focus

Tools & Technologies

SalesforceConstant Contact

Industry Keywords

Inside SalesHigh-Volume SalesSmall Business SupportTechnology Sales

About the role

Key responsibilities & impact

Manage a high volume of outbound calls to warm leads and convert qualified prospects into paying customers
Conduct needs assessments to understand prospects’ business goals, challenges, and marketing opportunities
Recommend appropriate products and solutions and demonstrate their business value
Navigate questions, objections, and customer concerns throughout the sales process
Close new business in a fast-paced, one-call-close environment
Maintain knowledge of Constant Contact’s products, services, pricing, and promotions
Manage assigned leads and sales activities while maintaining accurate records in Salesforce
Achieve individual sales, conversion, productivity, and quality targets
Apply coaching and performance feedback to improve sales effectiveness and results
Deliver a positive and professional customer experience

Requirements

What you’ll need

Bachelor’s degree or at least one year of relevant sales experience, preferably in an inside-sales, technology, or high-volume environment
Ability to independently assess customer needs and translate them into relevant product recommendations
Ability to overcome objections, navigate customer concerns, and ask for the sale
Motivation by a fast sales cycle, individual performance goals, and results-based rewards
Strong and persuasive verbal and written communication skills
Ability to clearly explain the value of software solutions
Organized and able to manage a high volume of leads and customer interactions
Coachable and adaptable; willing to adjust approach based on feedback and results
Passion for helping small businesses succeed
Experience using Salesforce or another customer relationship management platform is preferred

Benefits

Comp & perks

Uncapped commission plan
Comprehensive training
Ongoing coaching
Career growth and promotion opportunities
Professional development opportunities
Generous paid time off policy
Competitive benefits package supporting employee and family health and well-being
Hybrid work flexibility
Diversity and inclusion programs
Educational opportunities for employees