Principal Product Manager – Billing, Platform

Constant Contact

. Set the vision and multi-year roadmap for subscriptions, plans and pricing, invoicing, payment methods, payment recovery, refunds, and account changes .

Posted 10/27/2026full-timeUnited StatesLead💰 $148,782 - $185,977 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Product Management within SaaS, particularly in billing and payments, with a strong focus on automation, data flow management, and cross-functional collaboration. Proven ability to lead migrations and implement pricing strategies while ensuring seamless customer experiences and compliance with revenue recognition standards.

Highest-signal resume keywords

Product Management ExperienceBilling And Payments ExpertiseStripe Billing ProficiencySQL ProficiencyAutomation Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementBilling ManagementPayment RecoverySQLData Flow DefinitionMigration PlanningAPI Specification ReadingWebhook KnowledgePricing Strategy DevelopmentAutomation

Soft Skills

MentoringCross-Functional CollaborationCommunication

Tools & Technologies

StripeZuoraChargebeeRecurlyAdyen

Industry Keywords

SaaSSubscriptionsRevenue RecognitionMulti-CurrencyAudits

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Set the vision and multi-year roadmap for subscriptions, plans and pricing, invoicing, payment methods, payment recovery, refunds, and account changes
Decide what to build, in what order, and why
Own migration from the in-house billing system to Stripe Billing, including phasing, success metrics, testing, cutover, and sign-off
Deliver a seamless billing experience for every customer
Make price changes, new plans, and add-ons quick and easy to launch
Keep customer payments aligned with product entitlements
Partner with Engineering and Security on sign-in, single sign-on, account access, and the identity platform
Own internal tools used by Finance, Support, and Operations to adjust bills, issue refunds, and migrate accounts
Bring automation to Finance, Support, and Operations workflows
Lead product priorities across Finance, FP&A, RevOps, Support, and Sales
Define billing data flows so reporting and revenue align
Support revenue recognition, audits, and access controls
Mentor other product managers and help set product practices across billing and platform teams

Requirements

What you’ll need

8+ years of Product Management experience in SaaS
At least 4 years owning billing, payments, subscription commerce, or a core platform
Knowledge of subscriptions, trials, upgrades and downgrades, proration, payment recovery, refunds, chargebacks, multi-currency, and tax
Experience with Stripe or a comparable platform such as Zuora, Chargebee, Recurly, or Adyen
Understanding of how billing and payment platforms work under the hood
Ability to read an API spec and follow data across systems
Knowledge of webhooks, retries, source of truth, and rollback plans
Ability to write SQL
Ability to engage confidently on engineering estimates and design
Experience shipping a migration, cutover, or pricing change with real customer and revenue stakes
Ability to plan testing, rollback, and controls from the start
Ability to explain billing trade-offs to executives, support agents, and engineers
Experience using AI tools to research, analyze data, and work faster

Benefits

Comp & perks

Health and welfare benefits
Paid leave
Generous paid time off policy
Competitive benefits package supporting the health and well-being of employees and their families
Educational opportunities for all employees
Career growth opportunities
Stretch assignments
Coaching opportunities
Professional development opportunities
Hybrid work flexibility
Access to office locations for in-person collaboration, live trainings, and socializing with colleagues