Sales Development Representative

Constant Contact

. Serve as the first point of contact in the sales cycle .

Posted 9/15/2026full-timeWaltham • Colorado • United StatesJunior💰 $22 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in lead generation and qualification through effective cold outreach and consultative communication. Proficient in utilizing CRM systems and sales engagement platforms to optimize sales processes and maintain accurate documentation.

Highest-signal resume keywords

Lead GenerationCold OutreachSalesforce ExperienceStrong Communication SkillsSaaS Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationOutbound ProspectingCRM DocumentationPipeline ForecastingSales Engagement Platforms

Soft Skills

OrganizedSelf-MotivatedGoal-OrientedInterpersonal SkillsConsultative Outreach

Tools & Technologies

SalesforceSalesloftOutreachGroove

Industry Keywords

SaaSDigital MarketingSmall Business ChallengesSales CycleCustomer Journey

About the role

Key responsibilities & impact

Serve as the first point of contact in the sales cycle
Follow up on inbound inquiries and marketing-qualified leads via phone, email, and chat
Qualify leads based on customer fit, business needs, and buying signals
Guide prospects through the early stages of the customer journey
Coordinate and schedule meetings with Account Executives
Maintain fast lead-response times and monitor lead queues and routing
Conduct outbound prospecting into target accounts, re-engagement lists, and dormant customers
Make at least 75 outbound calls daily for Outbound SDRs or 50 daily for Inbound SDRs
Communicate the value of Constant Contact’s platform
Overcome objections and build trust through consultative outreach
Maintain CRM documentation for handoffs and pipeline forecasting
Use sales engagement platforms to optimize touch patterns and messaging
Collaborate with marketing, customer success, and sales
Participate in weekly performance reviews and propose improvements

Requirements

What you’ll need

1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment
Proven ability to generate and qualify leads through cold outreach
Entrepreneurial mindset
Strong communication and interpersonal skills
Comfortable engaging with business owners and marketing teams
Organized, self-motivated, and goal-oriented
Track record of hitting activity or meeting targets
Experience with Salesforce and engagement platforms such as Salesloft, Outreach, or Groove is a plus
Familiarity with small business challenges and the digital marketing landscape is a bonus
Hybrid 40-hour-per-week role requiring a minimum of 3 days per week in the Waltham, Massachusetts, or Loveland, Colorado office

Benefits

Comp & perks

Health and welfare benefits
Paid leave
Generous paid time off policy
Competitive benefits package supporting the health and well-being of employees and families
Educational opportunities through diversity and inclusion programs
Career growth opportunities
Stretch assignments
Coaching opportunities
Professional development opportunities
Hybrid work flexibility
In-person collaboration, live trainings, and colleague socialization at office locations