Associate Director – Program Implementation

Constructive Dialogue Institute

. Serve as relationship owner for an assigned portfolio of confirmed campus package institutions .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in partnership management and program implementation within higher education, utilizing strong relationship-building and communication skills to drive engagement and retention strategies. Proficient in analyzing data to inform decisions and optimize processes across diverse teams.

Highest-signal resume keywords

Partnership ManagementProgram ImplementationHigher Education ExpertiseData AnalysisRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ImplementationData AnalysisPresentation DevelopmentProject Management

Soft Skills

Relationship BuildingCommunication SkillsMulti-taskingStakeholder Management

Tools & Technologies

HubSpotAsana

Industry Keywords

Higher EducationNonprofitsEdTechConstructive Dialogue

About the role

Key responsibilities & impact

Serve as relationship owner for an assigned portfolio of confirmed campus package institutions
Lead partners through planning, implementation, learning and refining, retention and renewal, and contracting
Develop clear implementation plans for embedding CDI offerings and resources within campus communities
Provide stewardship and support to help partners implement programs, address challenges, and promote engagement, completion, and saturation
Develop and distribute resources supporting partners’ constructive dialogue work
Track implementation progress using HubSpot, Asana, and internal tools
Provide timely, tailored communications through emails, newsletters, and other media
Lead renewal strategy and contracting for assigned partners
Lead Professional Learning Communities and Communities of Practice as needed
Provide implementation, logistical, and product support for other Growth portfolio partners
Gather and analyze partner feedback, learnings, and data to recommend future work
Develop subject matter expertise in higher education and constructive dialogue
Support retention, renewal, and expansion strategies
Identify process inefficiencies and contribute to implementation optimizations
Coordinate implementation needs across teams and departments
Collaborate with Partnerships, Live Programs, Product, Education, Research, and Operations teams
Represent partner perspectives and themes across CDI
Report to the Senior Director of Program Implementation

Requirements

What you’ll need

5+ years in partnership management, program implementation, or related roles across nonprofits, higher education, or EdTech
At least 1 year working directly in or with higher education
Bachelor’s degree or equivalent practical experience
Strong relationship-building skills with partners and stakeholders
Ability to navigate large, complex organizations while balancing multiple priorities
Strong written and verbal communication skills
Skilled at developing and delivering presentations for diverse audiences
Proven ability to manage multiple tasks, priorities, and stakeholders simultaneously
Ability to extract meaningful insights from data to inform decisions
Bonus: Experience with CRM tools such as HubSpot
Bonus: Experience with project management software such as Asana
Must be authorized to work in the U.S. without current or future employment visa sponsorship

Benefits

Comp & perks

Unlimited PTO, in addition to 13 company holidays
Health, vision, and dental plans, with CDI contributing toward premiums
401(k) with 100% match on contributions, up to 3% of pay
Generous annual professional development budget
Up to $500 reimbursed for home office equipment
Up to $50/month reimbursed for home internet or cell phone expenses
Mission-driven culture characterized by intellectual humility, continuous improvement, and open-mindedness