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Program Manager – Live Programs
Constructive Dialogue Institute. Own end-to-end delivery of assigned Live Programs engagements, especially complex, multi-session, multi-stakeholder engagements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program and project management within educational settings, with a strong focus on stakeholder engagement, data analysis, and continuous improvement of delivery processes. Proficient in utilizing tools like Google Suite, HubSpot, Asana, and Airtable to enhance program effectiveness and communication.
Highest-signal resume keywords
Program ManagementStakeholder EngagementData AnalysisWorkflow OptimizationCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementProject ManagementData AnalysisWorkflow OptimizationEvaluation Design
Soft Skills
Relationship BuildingOrganizational SkillsAttention to DetailTrust BuildingCommunication Skills
Tools & Technologies
Google SuiteZoomHubSpotAsanaAirtable
Industry Keywords
Learning and DevelopmentEducational SettingContinuous ImprovementMulti-Stakeholder EngagementProgram Evaluation
About the role
Key responsibilities & impact- Own end-to-end delivery of assigned Live Programs engagements, especially complex, multi-session, multi-stakeholder engagements
- Plan and lead partner-facing kickoff, recurring check-in, and debrief meetings
- Build trust with partner main points of contact and represent CDI credibly
- Serve as the primary liaison between CDI Educators and partners
- Schedule Educators and ensure alignment with partner needs and CDI program standards
- Coordinate participant communications, scheduling, pre- and post-program information, and inquiries
- Lead continuous improvement of delivery and evaluation systems across Airtable, HubSpot, and Asana
- Surface recurring issues and design workflow refinements for the broader delivery team
- Revise Live Programs evaluation with the Research team to align measurement with CDI’s theory of change
- Design and implement evaluation processes for complex engagements
- Lead analytics work that turns program data into insights for delivery, curriculum design, and partner outcomes
- Collaborate with Implementation, Partnerships, Education, and Culture Change teams
- Support Educator training and release logistics for new and revised programs
Requirements
What you’ll need- 3+ years of program or project management experience, ideally within a learning and development or educational setting
- Experience independently owning complex or multi-stakeholder projects
- Confident and credible in partner-facing settings
- Ability to lead external meetings, build trust with senior stakeholders, and represent an organization in relationship-defining conversations
- Strong organizational and project management skills
- Ability to prioritize and manage multiple engagements and deadlines effectively
- Strong process orientation with a track record of identifying workflow optimization and efficiency improvements
- High attention to detail
- Comfortable with data and evaluation and able to turn program data into insight
- Exceptional communication and relationship-building skills
- Ability to quickly learn and effectively use Google Suite, Zoom, HubSpot, Asana, and Airtable
- Commitment to the mission and values of the Constructive Dialogue Institute
Benefits
Comp & perks- Unlimited paid time off
- 13 company holidays
- Health, vision, and dental plans, with CDI contributing toward premiums each month
- 401(k) with 100% match on contributions up to 3% of pay
- Annual professional development budget
- Up to $500 reimbursement for home office equipment
- Up to $50/month reimbursement for home internet or cell phone expenses
- Flexible schedule within U.S. time zones
- Mission-driven culture characterized by intellectual humility, continuous improvement, and open-mindedness