Integration Engineer – AMER

Constructor

. Collaborate with customers to understand their technical integration needs and assist them through the integration process .

Posted 10/16/2026full-timeRemoteMid-LevelSenior💰 $80,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer support and technical integration, with a strong focus on REST-based APIs, structured data formats, and effective communication with both technical and non-technical audiences. Proficient in problem-solving and improving customer onboarding processes.

Highest-signal resume keywords

Customer Support ExperienceREST-Based Web ServicesAPI IntegrationProblem-Solving SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API IntegrationREST-Based Web ServicesStructured Data FormatsDebugging ToolsJavaScript Web Application DevelopmentA/B TestingSearch/Index ConceptsIntegration Best PracticesTechnical DocumentationIssue Resolution

Soft Skills

Excellent CommunicationInterpersonal SkillsDetail-OrientedProactive Approach

Tools & Technologies

PostmanBrowser Dev Tools

Industry Keywords

Customer SuccessTechnical SupportIntegration DocumentationOpen Source Libraries

Tech Stack

Tools & technologies

JavaScriptOpen Source

About the role

Key responsibilities & impact

Collaborate with customers to understand their technical integration needs and assist them through the integration process
Provide expert guidance on integrating with Constructor's APIs and utilizing open source libraries
Help resolve technical challenges and integration issues alongside Customer Success teams
Ensure customer product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results
Act as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanations
Document customer interactions, common issues, and solutions
Improve integration documentation and customer onboarding

Requirements

What you’ll need

Proven experience in customer support or technical support roles
Knowledge of REST-based web services, APIs, and integration best practices
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
Detail-oriented with a commitment to delivering exceptional customer support
Strong problem-solving skills and a proactive approach to issue resolution
Able to support customers and team members between 5am and 1pm UTC (9am to 5pm Armenia time)
Familiarity with structured data formats (JSON, CSV) and basic search/index concepts
Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs
Familiarity with A/B testing, server-side and client-side contexts, network request routing, and HTTP
Familiarity working with open source libraries, JavaScript web application development, and integration patterns

Benefits

Comp & perks

Fully remote team - choose where you live
Regular team offsites to connect and collaborate
Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
Work from home stipend
Apple laptops provided for new employees
Training and development budget for every employee, refreshed each year
Maternity & Paternity leave for qualified employees