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Customer Success Intern
Construmarket. Monitor customer success metrics, working to ensure adoption, value realization, and progress throughout the customer journey.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management skills, focusing on customer success metrics and value realization. Proficient in data analysis and report preparation, with a collaborative approach to achieving departmental goals.
Highest-signal resume keywords
Customer Relationship ManagementData AnalysisReport PreparationMicrosoft ExcelCollaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisReport PreparationMicrosoft Excel
Soft Skills
Eagerness To Learn
Tools & Technologies
Microsoft OfficeWindows Environment
Industry Keywords
Customer Success MetricsPost-Sales ActivitiesRevenue ExpansionPartnership Strengthening
About the role
Key responsibilities & impact- Monitor customer success metrics, working to ensure adoption, value realization, and progress throughout the customer journey.
- Lead customer relationship and follow-up meetings.
- Identify opportunities for improvement, expansion, and strengthening the partnership.
- Support post-sales activities with users who become customers, maximizing the value they receive from the product.
- Maintain customer relationships to increase the likelihood of revenue expansion.
- Assist with department tasks and projects, collaborating with the team to achieve established goals.
- Perform activities related to the field of study, such as data analysis, report preparation, and support for administrative processes.
- Participate in training sessions and workshops offered by the company.
- Assist with document organization and report preparation.
- Collaborate with different departments and teams to coordinate activities.
Requirements
What you’ll need- Currently pursuing a university degree;
- Knowledge of Microsoft Office, especially Excel, and the Windows environment;
- Eagerness to learn.
Benefits
Comp & perks- Meal Allowance – credited to a Swile card
- Home Office Allowance – credited to a Swile card
- Life Insurance – HDI
- Childcare Allowance – for mothers and fathers with children up to 72 months old
- Partnership with SESC
- TotalPass – supporting your health and well-being through physical activity
- Day Off – an extra day to enjoy during your birthday month
- Hybrid work model for teams outside Technology
- Technology team: 100% remote