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Administrative Analyst, Junior
Construtora Tenda. Provide support to clients served by the department, including construction sites, suppliers, and internal teams, through multiple channels.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical thinking and problem-solving skills while effectively managing client relationships and administrative activities. Proficient in Microsoft Office tools to enhance process efficiency and deliver clear communication.
Highest-signal resume keywords
Bachelor's Degree In Business AdministrationProficiency In Microsoft OfficeAnalytical ThinkingClear And Assertive CommunicationCustomer-Focused Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ExcelPowerPointWordReport PreparationPerformance MonitoringData TrackingDocument FormattingSpreadsheet CreationPresentation PreparationProcess Confirmation
Soft Skills
ProactivityOwnership MindsetTeamworkConflict ManagementAgility
Tools & Technologies
Microsoft OfficeOutlook
Industry Keywords
Construction SitesProcurementClient SupportAdministrative ActivitiesProcess Efficiency
About the role
Key responsibilities & impact- Provide support to clients served by the department, including construction sites, suppliers, and internal teams, through multiple channels.
- Understand client needs and seek agile, courteous, and effective solutions.
- Analyze the regional document workflow.
- Take preventive and corrective action to resolve issues involving construction sites, contractors, and procurement.
- Contribute to the proper progress of DAP processes by monitoring performance indicators and targets.
- Identify critical issues, clients requiring support, and opportunities for improvement.
- Conduct in-person process confirmations at construction sites in the region.
- Deliver training and guidance on the DAP scope and internal policies.
- Organize, control, and carry out administrative activities, developing solutions to improve process efficiency.
Requirements
What you’ll need- Bachelor's degree in Business Administration, Human Resources, or a related field.
- Proficiency in Microsoft Office.
- Outlook: organizing calendars, emails, and appointments.
- Excel: creating and updating spreadsheets, and using formulas and charts for data tracking.
- PowerPoint: preparing clear and objective presentations.
- Word: formatting and producing documents.
- Ability to prepare reports, monitor performance indicators, and organize information accurately and clearly.
- Proactivity and ownership mindset.
- Clear and assertive communication.
- Teamwork and collaboration.
- Commitment to results.
- Agility and adaptability.
- Conflict management and negotiation.
- Flexibility and resilience.
- Customer-focused approach.
- Organization and priority management.
- Analytical thinking and problem-solving.
Benefits
Comp & perks- Meal and food allowance through iFood Benefícios
- Transportation allowance – Available for other positions
- Parking – Exclusive to leadership
- TendaPrev
- Annual bonus based on achievement of results
- Health insurance – The employee pays no monthly premium, only copayments for services used
- Dental insurance – Optional
- Life insurance
- Wellhub
- Dr. Alper – Complimentary consultations with specialists in various fields
- Pregnancy Program and extended maternity leave
- Pharmacy benefit
- Hybrid work model – Work from home two days per week
- Flexible working hours
- Birthday day off
- Alo Viva Bem – Exclusive employee support channel
- Education platform
- Educational subsidy
- Childcare assistance for mothers
- Extended paternity leave
- Discount on Tenda apartments
- Discount on Cinemark tickets
- Christmas allowance