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Inbound Sales Representative
Consumer Cellular, Inc.. Serve as the first point of contact for customers learning about wireless plans and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen with a consultative approach to understand customer needs and recommend tailored solutions. Excels in delivering exceptional customer experiences while effectively closing sales and meeting performance metrics.
Highest-signal resume keywords
Sales ExperienceClosing SalesStrong Communication SkillsMicrosoft Office SuiteCustomer Experience Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceClosing SalesMeeting MetricsNavigating PCWeb Browsers
Soft Skills
Active ListeningSelf-StarterIntegrityTeam CollaborationProblem Solving
Tools & Technologies
CXOneMicrosoft Office Suite
Industry Keywords
Wireless PlansCustomer ServiceConsultative ApproachConsumer CellularGoal-Oriented Environment
About the role
Key responsibilities & impact- Serve as the first point of contact for customers learning about wireless plans and services
- Use a consultative approach and discovery questions to understand customer needs
- Recommend tailored products and services based on customers’ budgets and lifestyles
- Overcome objections by addressing concerns and highlighting Consumer Cellular’s value
- Close sales and welcome customers to Consumer Cellular
- Maintain accurate records using CXOne and other internal tools
- Deliver an exceptional customer experience while operating with integrity
- Collaborate as a team in a fast-paced, goal-oriented environment
Requirements
What you’ll need- Minimum 1 year of sales experience (inbound, outbound, or retail)
- Experience closing sales and meeting metrics and quotas
- Strong communication and active listening skills
- Comfortable using Microsoft Office Suite (Word, Excel, Outlook)
- Proficient in navigating a PC and web browsers
- Ability to think on your feet, ask the right questions, and close sales
- Self-starter with a desire to succeed and grow within the company
- Must reside within 50 miles of the center
- Pre-employment background check and drug screen required
Benefits
Comp & perks- Uncapped commission
- Career development and promotion from within
- Comprehensive training and ongoing support
- Winning team environment that values input and celebrates success