Authorization Associate

Consumer Direct Care Network

. Enter client demographic packets and service authorizations to enable time entry and billing processes .

Posted 9/19/2026full-timeMissoula • Montana • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in processing client packets, authorizations, and eligibility checks while ensuring accuracy and compliance with legal requirements. Excels in preparing reports and providing exceptional customer service to both internal and external clients.

Highest-signal resume keywords

Client Packet ProcessingReport PreparationEffective CommunicationProblem SolvingCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryReport PreparationEligibility ChecksBilling ProcessesMicrosoft Office

Soft Skills

Effective CommunicationProblem SolvingMultitaskingPrioritizationCustomer Service

Certifications & Qualifications

High School Diploma

Industry Keywords

Service AuthorizationsComplianceWorkflow CoordinationDemographic PacketsPayroll

About the role

Key responsibilities & impact

Enter client demographic packets and service authorizations to enable time entry and billing processes
Review packets and authorizations for accuracy
Identify and troubleshoot issues with local offices
Prepare basic reports flagging errors affecting shift entry, payroll, and billing
Resolve discrepancies in a timely manner
Process assigned client packets, authorizations, and eligibility checks
Prepare and work reports to meet deadlines for shift entry, payroll, and billing
Comply with applicable legal requirements, standards, policies, and procedures
Coordinate workflow and develop working knowledge of additional entities to assist other service lines
Participate in professional development and training activities
Provide customer service to internal and external clients
Perform other duties as assigned

Requirements

What you’ll need

Microsoft Office experience preferred
High School Diploma preferred
Prior office experience preferred
Be able to successfully pass a background screening
Employees must provide their own reliable internet if working a remote/hybrid position
Must be legally authorized to work in the United States
Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees
Ability to process client packets, authorizations, and eligibility checks timely and accurately
Ability to prepare reports and meet deadlines
Effective verbal and written communication
Computer efficiency
Effective problem solving and decision-making skills
Ability to prioritize and multitask
Ability to provide excellent customer service

Benefits

Comp & perks

A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Profit-sharing for employees in good standing
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & discretionary company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance