Authorization Associate

Consumer Direct Care Network

. Enter client demographic packets and service authorizations to enable successful time entry and billing processes .

Posted 9/17/2026full-timeMissoula • Montana • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong problem-solving and decision-making skills while effectively managing client demographic packets and service authorizations. Proficient in Microsoft Office and capable of maintaining compliance with legal requirements and organizational policies.

Highest-signal resume keywords

Microsoft Office ExperienceProblem Solving SkillsDecision-Making SkillsCustomer ServiceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryService Authorization ProcessingEligibility ChecksReport PreparationBilling Processes

Soft Skills

Effective CommunicationMultitaskingPrioritization

Certifications & Qualifications

High School Diploma

Industry Keywords

Client Demographic PacketsComplianceWorkflow CoordinationProfessional DevelopmentInternal and External Client Service

About the role

Key responsibilities & impact

Enter client demographic packets and service authorizations to enable successful time entry and billing processes
Review packets and authorizations for accuracy
Identify problems and troubleshoot issues with local offices
Process assigned client packets, authorizations, and eligibility checks timely and accurately
Prepare and work reports to meet deadlines for shift entry, payroll, and billing
Flag errors that could impact shift entry, payroll, and billing processes
Resolve discrepancies in a timely manner
Comply with applicable legal requirements, standards, policies, and procedures
Coordinate workflow and maintain necessary skills and knowledge
Participate in professional development and training activities
Provide customer service to internal and external clients
Develop working knowledge of additional entities to assist other service lines as needed
Perform other duties as assigned

Requirements

What you’ll need

Microsoft Office experience preferred
High School Diploma preferred
Prior office experience preferred
Be able to successfully pass a background screening
Legally authorized to work in the United States
Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees
Ability to effectively communicate verbally and in writing
Demonstrate effective problem solving and decision-making skills
Exhibit computer efficiency
Ability to prioritize and multitask effectively
Ability to sit, talk, hear, use repetitive hand motion, handle or feel, stand, walk, reach, bend, or lift up to 20 pounds

Benefits

Comp & perks

A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Profit-sharing for employees in good standing
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & discretionary company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance