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HR Benefits & Leave Manager
Consumer Direct Care Network. Lead administration of all employee benefits programs and ensure compliance with federal, state, and local requirements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive knowledge in benefits and leave administration, including compliance with federal, state, and local regulations. Proven ability to lead teams, manage complex cases, and develop key performance indicators to enhance operational efficiency.
Highest-signal resume keywords
Benefits AdministrationLeave ManagementADA ComplianceFMLA CoordinationHRIS Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits EligibilityPayroll DeductionsVendor ManagementProcess ImprovementData IntegrityRegulatory ReportingProgram AnalyticsInternal AuditsPerformance ManagementDocumentation
Soft Skills
Analytical SkillsCommunication SkillsOrganizational SkillsMentoringTeam Leadership
Tools & Technologies
Workday
Industry Keywords
FMLAPFMLPWFADisability CoordinationEmployee BenefitsComplianceMultistate Requirements
About the role
Key responsibilities & impact- Lead administration of all employee benefits programs and ensure compliance with federal, state, and local requirements.
- Oversee FMLA, PFML, ADA, PWFA, disability, maternity, and personal leave programs.
- Serve as the primary escalation point for complex leave, accommodation, and disability cases.
- Lead, coach, and develop the Benefits & Leave team through training, feedback, and performance management.
- Ensure accuracy of benefits eligibility, enrollments, payroll deductions, and vendor file integrations.
- Lead annual open enrollment planning, communications, execution, and post-event review.
- Manage relationships with benefits carriers, brokers, and third-party administrators; resolve issues and monitor vendor performance.
- Recommend updates to benefits and leave policies for compliance and effective administration.
- Oversee federal, state, and local regulatory reporting and required submissions.
- Conduct internal audits, identify risks, and implement corrective improvements.
- Develop and maintain standard operating procedures, process documentation, and team workflows.
- Develop key performance indicators, program analytics, and reports for HR and executive leadership.
- Lead process improvement initiatives to strengthen efficiency, accuracy, compliance, and employee experience.
- Advise HR partners, managers, and employees on benefits, leave programs, and workplace accommodations.
- Ensure consistent documentation, case management, and data integrity across benefits and leave processes.
- Perform other duties as assigned.
Requirements
What you’ll need- 7 or more years of progressive experience in benefits and leave administration, including advanced experience with ADA, FMLA, PFML, PWFA and disability coordination.
- 2–3 years of supervisory or team lead experience.
- Extensive knowledge of multistate benefits and leave requirements.
- Experience using HRIS platforms; Workday experience is preferred.
- Ability to manage complex benefits, leave, accommodation, and disability cases and mentor team members.
- Strong analytical, reporting, and presentation skills.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to documentation, data accuracy, and compliance.
- Ability to work flexible and/or extended hours, if needed, to meet job requirements.
- Ability to pass required background screening.
- Employees must provide their own reliable internet if working a remote/hybrid position.
- Must be legally authorized to work in the United States; the employer does not provide visa sponsorship or STEM OPT extensions.