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Scrum Master
Consumer Direct Care Network. Facilitate Scrum events, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies and Scrum frameworks, facilitating team collaboration and continuous improvement. Proficient in using Agile management tools to enhance delivery transparency and drive effective solutions across teams.
Highest-signal resume keywords
Scrum Master ExperienceAgile MethodologiesAgile Management ToolsFacilitation SkillsContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agile Software DevelopmentScrum FrameworksDelivery Metrics AnalysisImpediment ResolutionSprint PlanningBacklog RefinementProcess ImprovementSoftware Development Lifecycle (SDLC)DevOps PracticesAgile Ceremonies Facilitation
Soft Skills
Communication SkillsConflict ResolutionStakeholder ManagementOrganization SkillsTeam Collaboration
Tools & Technologies
Azure DevOpsJiraAgile Management Tools
Certifications & Qualifications
Certified ScrumMaster (CSM)Professional Scrum Master (PSM)SAFe Scrum Master (SSM)
Industry Keywords
Agile DeliveryTeam AccountabilityDelivery TransparencyOrganizational ChangeAgile Maturity
Tech Stack
Tools & technologiesAzureSDLC
About the role
Key responsibilities & impact- Facilitate Scrum events, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions
- Coach team members, Product Owners, and stakeholders on Agile values, Scrum principles, and team effectiveness
- Collaborate with Product Owners to maintain prioritized, well-defined, and actionable product backlogs
- Identify, track, and drive resolution of impediments affecting productivity or delivery objectives
- Guide teams in establishing achievable sprint goals based on capacity, priorities, dependencies, and historical performance metrics
- Promote team accountability, ownership, collaboration, and self-organization
- Facilitate communication among development teams, business stakeholders, and dependent teams
- Escalate unresolved risks, dependencies, and organizational challenges to appropriate leaders
- Protect teams from unnecessary interruptions while maintaining visibility into progress and delivery commitments
- Analyze Agile delivery metrics such as velocity, cycle time, lead time, throughput, predictability, and work-in-progress trends
- Lead retrospectives producing actionable outcomes and measurable process improvements
- Support continuous improvement of team delivery and engineering practices without directing technical design decisions
- Coordinate cross-team planning and execution involving shared dependencies or multiple delivery teams
- Maintain delivery transparency using Agile management tools such as Azure DevOps, Jira, or comparable platforms
- Drive discussions focused on improving quality, reducing rework, and establishing sustainable delivery practices
- Contribute to organizational Agile maturity through coaching, knowledge sharing, and promotion of consistent practices
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Business, or a related field, or equivalent professional experience
- Three or more years of experience in Agile software development, technology delivery, or related environments
- Two or more years of experience serving as a Scrum Master, Agile Delivery Lead, or in a similar Agile facilitation role
- Working knowledge of Scrum frameworks, Agile methodologies, and continuous improvement practices
- Experience facilitating Agile ceremonies and supporting software delivery teams
- Strong facilitation, communication, conflict resolution, organization, and stakeholder management skills
- Demonstrated ability to identify delivery obstacles and coordinate effective solutions across teams
- Ability to build productive working relationships with technical teams, Product Owners, business stakeholders, and technology leaders
- Experience using Agile work management tools such as Azure DevOps, Jira, or similar platforms
- Ability to work flexible and/or extended hours, if needed, to meet job requirements
- Ability to pass required background screening
- Reliable internet for remote/hybrid work
- Legally authorized to work in the United States
- Preferred: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or similar certification
- Preferred: Experience supporting multiple Agile teams
- Preferred: Experience with software development lifecycle (SDLC) and DevOps practices
- Preferred: Experience with Azure DevOps reporting and delivery metrics
- Preferred: Experience leading teams through process improvement or organizational change initiatives
- Preferred: Experience using data and delivery metrics to drive continuous improvement
Benefits
Comp & perks- A rewarding career helping others
- Fun and engaging work environment built on team unity
- Job satisfaction knowing you make a difference in the work you do and lives we serve
- Professional training to help advance your skills for career development
- Medical, Dental, and Vision Insurance
- Vacation accrued at 3.07 hours per pay period to use when accrued
- Profit-sharing for employees in good standing
- Two Paid Floating Holidays
- Nine Paid Federal Holidays
- Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
- Instant Earnings Option
- 401(k) Retirement plan & discretionary company match
- Company-Paid Life Insurance
- Supplemental Life, Accident, Critical Illness, and Hospital benefits
- Short and Long-Term Disability
- Paid Parental Leave
- Flexible Spending Account
- Employee Assistance Program
- Pet Insurance
- Remote/hybrid work option
- Employer does not provide visa sponsorship or STEM OPT extensions