Continent 8 Technologies

Network Operations

• Plan, organize, direct, control, and evaluate a global telecommunications network operations function.
• Ensure the continuous operation of carrier-grade telecommunications infrastructure supporting mission-critical customer services.
• Lead and develop a multidisciplinary team of managers, engineers, analysts, and telecommunications specialists.
• Establish operational objectives, service standards, key performance indicators, and quality metrics.
• Develop and implement strategic plans for network growth, capacity, resilience, modernization, and operational excellence.
• Direct the operation and maintenance of large-scale carrier-grade IP backbone infrastructure.
• Oversee Internet transit, peering relationships, Internet exchange participation, and telecommunications interconnections.
• Optimize routing, traffic engineering, and network resource utilization.
• Evaluate capacity requirements and recommend infrastructure investments.
• Lead telecommunications expansion, modernization, and transformation projects.
• Act as the senior operational lead during critical incidents and oversee investigations, root cause analyses, corrective actions, and resolution.
• Design, operate, and optimize complex carrier-grade telecommunications networks.
• Develop and approve technical standards, network designs, implementation plans, migration plans, and rollback procedures.
• Manage technical relationships with carriers, transit providers, connectivity partners, equipment vendors, and infrastructure suppliers.
• Participate in negotiations, evaluate supplier performance, contribute to budgets, and recommend cost-efficiency initiatives.

Manager, Telecommunications Network Operations