Community Manager – Trainer

Continental Properties

. Train newly hired Community Managers and those needing additional support .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Community Management, focusing on training and development for lease-up and stabilized communities. Proficient in curriculum design, financial processes, and utilizing technology to enhance training effectiveness.

Highest-signal resume keywords

Community Management ExperienceTraining DevelopmentLease-Up Process ExpertiseMicrosoft Office Suite ProficiencyMultifamily Property Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training OthersCurriculum DesignTechnical WritingFinancial ProcessesLease-Up Sales Strategy

Soft Skills

MentoringFacilitationCommunication

Tools & Technologies

RealPage’s OneSiteOps TechnologyFunnel CRMSmartRent

Industry Keywords

Multifamily LearningCommunity OperationsOnboardingResident RelationsTraining Evaluation

About the role

Key responsibilities & impact

Train newly hired Community Managers and those needing additional support
Prepare new teams for successful lease-ups
Build and host in-person and virtual trainings and workshops
Serve as an expert in Community Manager responsibilities and processes for lease-up and stabilized communities
Build and facilitate trainings and workshops in partnership with the Multifamily Learning Manager
Build a training evaluation structure, measure results, and adapt training based on feedback
Facilitate quarterly trainings on financial processes, including reclasses, accruals, and forecasting
Host monthly check-ins with new Community Managers to review onboarding progress
Update the Community Operations Leader on onboarding progress as appropriate
Oversee Resident Relation Manager development to Community Manager through the Elevate Program
Visit new lease-ups 60–90 days before the first building to provide customized training on lease-up sales, process, and strategy
Mentor Community Managers through the early lease-up window
Report directly to the Director of Multifamily Learning & Operations
Travel to assigned communities and periodically visit the home office in Menomonee Falls, Wisconsin

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required
Three (3) or more years of Community Management experience required
Proven track record of training others
Experience managing both lease-up and stabilized communities required
One (1) or more years of experience in a training role preferred
Knowledge of multifamily property operations and financials
Knowledge of curriculum design and technical writing
Proficiency with Microsoft Office Suite, RealPage’s OneSite, and Ops Technology required
Funnel CRM and SmartRent preferred
Willingness to work evenings and weekends occasionally depending on travel and training needs
Must reside within one hour of a major airport
Ability to travel up to 75% to communities as needed
Ability to make periodic visits to the home office in Menomonee Falls, Wisconsin
Must pass a post-offer criminal background check

Benefits

Comp & perks

Paid professional memberships, certifications, and tuition reimbursement
8 free counseling sessions per year
Additional wellness resources
Generous vacation time
9 paid holidays
Half-days on Fridays during designated months
Informal gatherings, lunches, community and company events
Volunteer opportunities
Paid parental leave: 6 weeks, with up to 12 weeks for birth mothers
Family-forming and fertility resources
Annual BAAB incentive program based on company goals and achievements
Medical, Dental, and Vision Plans
Flexible spending accounts
401(k) with company match
Company-paid life and disability insurance
Remote work within core markets
Equal employment opportunity and accommodations for qualified individuals with disabilities