HR Business Partner – Manager

Contour Education

. Own employee relations end to end, including investigations, grievances, conflict, and formal performance processes .

Posted 9/22/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, performance management, and compliance within the Indian context, with a strong focus on documentation, investigations, and compensation cycles. Proven ability to analyze attrition and implement engagement strategies while localizing global HR standards.

Highest-signal resume keywords

Employee Relations ManagementPerformance Cycle OperationCompensation Cycle ManagementCompliance with Labour CodesAttrition Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigation ManagementGrievance HandlingPerformance CalibrationCompensation Band ApplicationPolicy DevelopmentLegal WritingStatutory ComplianceExit Process ManagementData AnalysisEngagement Survey Execution

Soft Skills

Conflict ResolutionStakeholder ManagementCommunication SkillsTeam CollaborationAdvocacy for Process Improvement

Industry Keywords

POSH ComplianceGCC ExperienceOffshore Delivery CentreMulti-Country People ExperienceEdTech Industry

About the role

Key responsibilities & impact

Own employee relations end to end, including investigations, grievances, conflict, and formal performance processes
Run India exits, including documentation, statutory exposure, settlements, and exit files
Operate the performance framework, including cycle mechanics, calibration, and moderation across offshore teams
Run the compensation cycle, apply bands, hold managers to defensible positions, and provide India market data
Own India compliance across policy, Labour Codes, and POSH
Analyze attrition, attach cost implications, and recommend changes
Run engagement surveys, manager-owned action plans, and team events for a remote team
Set standards and protect scope for the HR coordinator
Evaluate and advocate for better tools where manual processes can be improved
Build the offshore people function and close gaps in employee relations, performance, compensation, compliance, attrition, and engagement
Localize the global people standard for India
Deliver first-90-day outcomes including a formal employee relations process, full performance-cycle calibration, India compliance audit, attrition analysis, engagement survey, and team events

Requirements

What you’ll need

Ability to run an India termination end to end, unsupervised, including documentation, statutory exposure, settlement, and the complete file
Experience carrying an investigation or grievance where the outcome was contested and the process held
Experience operating a performance cycle across multiple teams, including calibration and moving a manager off a rating
Experience running a compensation cycle with bands applied and sourcing and defending market data
Proper ownership of India policy and Labour Codes work, including POSH committee, policy, training, and reporting
Writing that survives legal reading, including investigation summaries, warning letters, and exit files
Experience holding a position against someone senior, including recognizing when a position was wrong and changing it
Usually five to eight years of experience
GCC, offshore delivery centre, or multi-country people experience is nice to have
Experience standing up a people function is nice to have
Experience working with an external payroll and compliance bureau is nice to have
Education, EdTech, or an organization where the product is people's outcomes is nice to have

Benefits

Comp & perks

Fully remote, anywhere in India
Occasional travel for team events
Compensation details shared early in the hiring process
Coordinator support underneath the role
Opportunity to shape the HR function and influence HR technology choices
Real path from operator to leader