FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise SaaS accounts, providing technical guidance, and ensuring customer satisfaction through effective communication and strategic planning. Capable of leading complex technical issue resolution and driving customer success initiatives.
Highest-signal resume keywords
Enterprise SaaS ExperienceContruent Enterprise ExpertiseProject Controls KnowledgeStrong Communication SkillsTechnical Advisory Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Health ManagementRoot Cause AnalysisArchitecture StrategyConfiguration StrategyBest-Practice Reviews
Soft Skills
Executive PresenceCustomer Relationship ManagementProblem-Solving
Tools & Technologies
Contruent EnterpriseAres Prism
Industry Keywords
Enterprise AccountsComplex Technical IssuesCustomer ObjectivesQBRsProfessional Services
About the role
Key responsibilities & impact- Serve as the primary technical point of contact for assigned enterprise accounts
- Develop a deep understanding of customer objectives and environments
- Serve as a long-term technical advisor
- Own the technical health of customer environments
- Conduct assessments, release planning, and best-practice reviews
- Guide architecture and configuration strategy
- Lead resolution of complex technical issues
- Drive root cause analysis and prevention
- Maintain customer confidence during high-impact events
- Support renewals with technical insight
- Identify expansion opportunities
- Contribute to QBRs and executive reviews
- Act as a bridge between customers and internal teams
- Partner with Professional Services
- Share best practices
Requirements
What you’ll need- 7+ years experience in enterprise SaaS or related roles
- Previous experience using Contruent Enterprise (formerly Ares Prism)
- Experience supporting complex enterprise customers
- Project controls or capital project systems expertise
- Strong communication and executive presence
- Ability to travel occasionally domestically and internationally
Benefits
Comp & perks- Occasional domestic and international travel
- Post-sales, non-quota-carrying role supporting retention and expansion