Banking Service Technician

Convergint

. Troubleshoot, repair, and perform preventive maintenance on banking security equipment .

Posted 9/28/2026full-timeColumbia • South Carolina • United StatesMid-LevelSenior💰 $25 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting, repairing, and maintaining banking security equipment, including electronic and mechanical systems. Proficient in installation and support of security systems, with strong communication skills to mentor staff and advise management.

Highest-signal resume keywords

Troubleshooting SkillsElectronic Security SystemsLocksmithingMechanical Systems KnowledgeCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventive MaintenanceInstallation of Security EquipmentRepair of Electronic SystemsProgramming of Security SystemsTesting of Alarm SystemsCalibration of EquipmentNetwork System SupportDVR and NVR KnowledgeLocking Mechanisms HandlingCost Estimation

Soft Skills

Strong Communication SkillsTeam CollaborationMentoring

Certifications & Qualifications

Technical DiplomaElectrician Certification

Industry Keywords

Banking Security EquipmentAccess ControlAlarm SystemsDrive-Up SystemsVaultsSafe Deposit BoxesHealth and Safety ComplianceState RegulationsBuilding AutomationFire Alarm and Life Safety

About the role

Key responsibilities & impact

Troubleshoot, repair, and perform preventive maintenance on banking security equipment
Support physical security and drive-through lanes, security cameras, access control, alarm systems, drive-up equipment, vaults, safe deposit boxes, and ATMs
Install equipment and service/support existing customers by responding to service calls
Install, repair, rebuild, and service remote drive-up systems, audio, and video equipment
Handle locking mechanisms including drawer locks, vaults, secure keyways, and banking-specific systems
Install, program, test, repair, and service electrical and electronic systems and equipment
Install, configure, and support network systems and equipment as assigned
Mentor less experienced staff using technical knowledge and experience
Handle moderately complex installations, including alert systems, final connections, testing, and training
Respond to scheduled maintenance, emergency, and after-hours service calls
Identify project challenges and assist with strategies to minimize cost and deadline deviations
Inspect completed work for specifications, requirements, and manufacturer compliance
Estimate cost, time, and materials for replacement equipment
Clean, maintain, adjust, calibrate, and service equipment
Use troubleshooting skills to isolate and fix malfunctioning equipment or software systems
Collaborate with team members to improve operations
Advise management on customer satisfaction, product performance, installation techniques, standards, and product improvements
Present a professional image and perform other assigned duties

Requirements

What you’ll need

High School/GED or equivalent experience
Working knowledge of drive-up, locking, and electronic systems specific to the banking industry
Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system
Solid knowledge of mechanical and electrical systems
Strong oral and written communication skills
Must be skilled in at least one specialization: locksmiths, drive-up, or electronic security
Technical diploma and/or equivalent trade experience (e.g. Electrician) preferred but not required
1 year of previous technician experience within a commercial, industrial, or facilities operation setting preferred but not required
Experience in one or more of: electronic, fire alarm & life safety, and/or building automation preferred but not required
Ability to comply with State and local regulations, best practices, and company health and safety policies

Benefits

Comp & perks

10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave