Banking Service Technician – ATMs

Convergint

. Respond to, diagnose, and resolve field service issues for service customers .

Posted 10/6/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $25 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, programming, testing, and servicing banking systems and equipment, with a strong focus on troubleshooting and preventative maintenance. Capable of mentoring staff and ensuring compliance with specifications and manufacturer requirements.

Highest-signal resume keywords

Locksmith SpecializationDrive-Up System MaintenanceElectronic System InstallationTroubleshooting SkillsNetwork System Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

InstallationRepairTroubleshootingPreventative MaintenanceProgrammingTestingLock WorkAudio/Video Equipment RepairCCTV KnowledgeAlarm Systems Knowledge

Soft Skills

Customer ServiceCommunicationMentoringProblem SolvingTeam Collaboration

Tools & Technologies

Remote Drive-Up SystemsLocking MechanismsBanking SystemsNetwork SystemsAudio/Video Equipment

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Field ServiceComplianceHealth and Safety PoliciesSpecificationsManufacturer Requirements

About the role

Key responsibilities & impact

Respond to, diagnose, and resolve field service issues for service customers
Install equipment and service existing customers by responding to service calls
Install, repair, rebuild, and service remote drive-up systems and related audio/video equipment
Handle locking mechanisms including drawer locks, vaults, secure keyways, and banking-specific systems
Install, program, test, repair, and service drive-up, locksmith, and electronic systems
Repair or replace damaged components of remote units
Troubleshoot, repair, and replace remote, audio, and video equipment components
Install, configure, and support network systems and equipment for assigned projects
Perform preventative maintenance
Mentor less experienced staff
Handle moderately complex installations such as alert systems
Install new units, complete final connections, test systems, and provide training
Respond promptly to customer service, maintenance, emergency, and after-hours calls
Identify project challenges and assist with strategies to minimize cost and schedule deviations
Inspect completed work for specifications, requirements, and manufacturer compliance
Clean, maintain, adjust, calibrate, and service equipment
Communicate with team members to improve operations
Advise management on customer satisfaction, product performance, installation techniques, standards, and product improvements
Maintain a professional image and perform other assigned duties

Requirements

What you’ll need

Full-time availability
Skilled in at least one specialization: locksmith, drive up, or electronic
Competency in lock work and forced opening of safes and safe deposit boxes
Knowledge of maintenance and repair of drive-up systems
Additional alarm and CCTV knowledge
Strong troubleshooting skills for malfunctioning equipment or software systems
Ability to install, program, test, repair, and service banking systems and equipment
Ability to install, configure, and support network systems and equipment
Ability to perform preventative maintenance
Ability to respond to customer service, scheduled maintenance, emergency, and after-hours service calls
Ability to work in accordance with state and local regulations, best practices, and health and safety policies
Ability to inspect completed work for compliance with specifications and manufacturer requirements
Valid driver's license; CDL is not required

Benefits

Comp & perks

10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave