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Team Member
Convive Brands. Provide friendly and attentive service to all guests throughout the entirety of the visit .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by providing attentive service and anticipating guest needs while maintaining knowledge of menu items. Capable of executing food preparation and adhering to cash handling policies in a clean and organized restaurant environment.
Highest-signal resume keywords
Customer ServiceFood PreparationPOS System ExperienceCash HandlingCross-Training Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Food PreparationMenu Item KnowledgeCash HandlingPOS System ExperienceBasic Food Preparation
Soft Skills
EmpathyFlexibilityAttention to Detail
Tools & Technologies
Toast POS System
Industry Keywords
Restaurant ExperienceGuest ServiceDining Room OperationsRetail Space Management
About the role
Key responsibilities & impact- Provide friendly and attentive service to all guests throughout the entirety of the visit
- Receive food orders for your station, adding each ingredient as requested
- Anticipate guest needs and note guest preferences
- Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
- Handle guest situations empathetically and elevate to a manager as necessary
- Complete opening, mid, and closing procedures, daily checklists, and side work assignments
- Organize money and receipts according to the cash handling policy
- Keep restaurant areas clean and organized
- Prep and execute all menu items
- Assist with cleaning dishes, kitchen equipment, and detail cleaning
- Set up seating areas, including napkin and silverware stations
- Assist with basic food preparation according to checklists and prep sheets
Requirements
What you’ll need- 3 to 6 months of related restaurant experience or training
- Experience with POS systems, especially Toast, a plus
- Flexibility in schedule is highly preferred but not required
- Ability to be cross-trained in all areas of the dining room and retail space preferred
- Ability to speak, read, and understand the primary language(s) of the work location
Benefits
Comp & perks- Enrollment in Company-contributed health coverage plan
- Accrued Paid Time Off
- 401k with up to 4% match after ninety (90) days of employment
- Pre-tax commuter benefits (in applicable States)
- Team member discounts at all our brands
- Employee Referral Program
- Opportunities to grow across a portfolio of restaurant concepts
- Opportunities to learn, contribute, and build your career
- Tips, when eligible