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IP US Patent Manager
Cooley LLP. Provide support to practitioners in the Patent Prosecution and Counseling practice group .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IP-related operations, including client service metrics, workflow efficiency, and team performance. Proven ability to lead and mentor teams while ensuring compliance with patent procedures and quality control standards.
Highest-signal resume keywords
IP-Related ExperienceProject ManagementSupervisory ExperienceClient ManagementQuality Control
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft Office SuiteIManagePTO Database ResearchUSPTO PatentCenterWIPO PatentscopeUSPTO Procedures37 C.F.R.MPEP RulesAutomationAI Implementation
Soft Skills
LeadershipMentorshipCommunicationOrganizational SkillsProblem-Solving
Industry Keywords
Patent ProsecutionClient ServiceRisk ManagementQuality ControlWorkflow Improvement
About the role
Key responsibilities & impact- Provide support to practitioners in the Patent Prosecution and Counseling practice group
- Provide client management support focused on efficiency, process improvement, risk management, quality control, workflow, and client service
- Partner with client service management on internal client service and client service metrics
- Oversee daily administrative operations of the US Filing Specialist (USFS) team
- Provide leadership, mentorship, and operational oversight for the USFS team
- Manage caseloads, client assignments, workload, and capacity; rebalance assignments and address coverage concerns
- Manage day-to-day performance of USFS Supervisors and Leads
- Delegate responsibilities and follow up on assignments, service needs, deadlines, and performance expectations
- Develop metrics and accountability measures for team performance, efficiency, and accuracy
- Review, develop, and recommend cost-effective USFS service offerings
- Communicate with patent practitioners to ensure effective client service
- Lead USFS training and development, coaching, feedback, and skill development
- Coordinate staffing needs and resources for USFS special projects
- Ensure effective practitioner and client-team coverage
- Enter and review billable and non-billable time, including IntApp entries before month-end closing
- Manage realization rates and collection profitability
- Enter billable time and fixed fees as appropriate
- Propose and implement the annual business plan
- Lead and support IP Client Service projects and initiatives
- Identify compliance, risk, quality, and team-priority issues and propose corrective actions
- Coordinate client assignments and reassignments
- Conduct quality-control reviews for client-facing specialist team members
- Support the Quality Control function and program in collaboration with the IP Quality Control Manager
- Improve US patent filing workflows through automation, AI, and available technology
- Collaborate on testing, implementation, feedback gathering, training, and adoption of approved solutions
- Support IP Practice Support Assistant and Patent Formalities team development and utilization
- Serve as the local office IP Services manager resource
- Oversee local office IP Services operations and engagement
- Build relationships with practitioners and business professionals
- Communicate local issues to IP leadership
- Troubleshoot issues affecting local IP team members
Requirements
What you’ll need- After orientation at Cooley LLP, proficiency in the Microsoft Office suite, iManage, and other firm applications
- Ability to work extended and/or weekend hours, as required
- Ability to travel, as required
- 5+ years’ experience in an IP-related role
- Project management experience
- Bachelor’s Degree preferred
- Supervisory experience in a professional services or law firm environment preferred
- Proven ability to manage, coach, and motivate preferred
- Previous law firm experience preferred
- Experience researching IP statuses and histories in PTO databases, including USPTO PatentCenter
- Experience with WIPO Patentscope preferred
- Navigation and general knowledge of international patent sites, including USPTO Global Dossier, EPO Patent Register, and CIPO preferred
- Working knowledge of USPTO procedures, 37 C.F.R., and MPEP rules preferred
- Ability to organize, prioritize, and coordinate multiple activities under tight timelines
- Ability to drive projects to completion and achieve goals
- Ability to handle and maintain confidentiality regarding firm information, projects, and client data
- Demonstrated ability to lead through influence and develop talent, if applicable
Benefits
Comp & perks- Competitive compensation
- Medical insurance
- Health savings account
- Dental insurance
- Vision insurance
- Health and/or dependent care flexible spending accounts
- Pre-tax commuter benefits
- Life insurance
- AD&D insurance
- Long-term care coverage
- Backup care for children and/or adults
- Other parental support benefits
- Firm-paid life insurance
- Firm-paid AD&D
- Long-term disability benefits
- Short-term medical benefits
- 21 days of paid time off (PTO)
- 10 paid holidays each year
- Generous parental leave
- Fertility benefits
- Detailed benefit orientation for new employees
- Hybrid work schedule with some work-from-home days