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Senior Business Development Manager, Clinical
CooperCompanies. Provide professional and clinical support to customers across the M25 region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical education and customer engagement within the eye care sector, with a strong focus on relationship-building and coaching to drive product adoption and category growth.
Highest-signal resume keywords
Eye Care PractitionerClinical EducationCustomer EngagementRelationship BuildingCoaching Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical SupportProduct TrainingCustomer DevelopmentTechnical ExpertiseMarket PositioningNew-Product IntroductionCRM ManagementSales Area ManagementPresentation SkillsComputer Literacy
Soft Skills
Interpersonal SkillsListening SkillsInfluencing SkillsProactive AttitudeOrganizational Skills
Tools & Technologies
ExcelWordPowerPoint
Industry Keywords
ECPPractice OwnersPractice ManagersStore ManagersProfessional AffairsCommercial TeamCPDCooperVisionPeer-to-Peer EducationContinuous Development
About the role
Key responsibilities & impact- Provide professional and clinical support to customers across the M25 region
- Partner with BDMs and the commercial team to identify ECP and practice-team training needs
- Deliver peer-to-peer clinical education, product-focused training, CPD and in-room coaching
- Support customer development and contact lens category growth through clinical, technical and product expertise
- Maintain knowledge of CooperVision products, clinical and technical information, product strategy and market positioning
- Build professional relationships with ECPs, Practice Owners, Practice Managers, Store Managers and practice teams
- Support new-product introduction and adoption through clinical education
- Coach and upskill BDMs and other commercial colleagues
- Support key customer engagements and clinical presentations
- Collaborate across Professional Affairs, Commercial, Marketing and Field Sales teams
- Represent CooperVision at professional meetings, seminars, exhibitions, conferences and educational events
- Maintain accurate customer interaction, education and activity records in designated systems and CRM
- Spend approximately four days per week supporting customers and commercial teams within the M25 region
- Dedicate approximately one day per week to Professional Affairs activities
- Maintain professional standards, comply with policies and professional requirements, and pursue continuous development
- Meet agreed Professional Affairs, customer engagement, education, capability and commercial objectives
Requirements
What you’ll need- Eye care practitioner with experience in a professional sales environment
- Awareness and ability to positively impact prospective and existing customers in a coaching style
- Track record of achievement demonstrating strong interpersonal skills and ability to influence at all management levels
- Strong relationship-building, listening and coaching skills
- Ability to question effectively, overcome objections, influence behaviour change and gain commitment to action
- Proactive, able to work independently and within a team toward predetermined objectives
- Ability to manage a large geographical sales area
- Ability to work well under pressure
- Self-motivated with effective prioritisation and organisation skills
- Excellent interpersonal and communication skills
- Excellent presentation skills
- Results-oriented, entrepreneurial, tenacious and resilient
- Computer literacy, including Excel, Word and PowerPoint
Benefits
Comp & perks- Company car
- Sales bonus
- Private medical
- Health cash plan
- 25 days holiday
- Pension scheme
- Life assurance
- Wellness Platform supporting mental health and wellbeing
- Discounted contact lens scheme
- Extensive training for personal and professional development
- LinkedIn Learning access
- Employee Resource Groups, including CooperPride, African Descent, Woman’s Impact Network, and Mind Body and Wellbeing