CooperCompanies

Sales

• Achieve and exceed regional sales, market share, and margin objectives
• Drive business performance through coaching, development, and leadership of Account Executives
• Conduct regular field coaching visits to improve selling skills, business acumen, account management capabilities, and customer engagement effectiveness
• Recruit, onboard, develop, and retain a high-performing team of Account Executives
• Establish performance expectations, annual objectives, and individualized development plans
• Develop and execute regional business plans supporting commercial priorities and growth objectives
• Analyze territory and customer performance to identify opportunities, risks, and growth actions
• Build a high-performance culture through coaching, talent assessment, succession planning, and recognition
• Identify growth opportunities and develop strategic account plans with Account Executives
• Manage promotional investments and regional resources to maximize business impact and return on investment
• Partner with Marketing, Professional Affairs, Customer Experience, Training, Operations, and Sales Leadership
• Lead organizational change and adoption of new processes, tools, and programs
• Plan and conduct regional meetings and business reviews for sales leadership
• Maintain CRM proficiency and use business insights to improve regional execution and decision-making
• Travel approximately 50–70% domestically, including regular overnight travel and periodic national meetings, leadership meetings, training programs, and conferences

Regional Sales Manager – NYC Metro

• Achieve and exceed regional sales, market share, and margin objectives
• Drive business performance through coaching, development, and leadership of Account Executives
• Conduct regular field coaching visits to improve selling skills, business acumen, account management, and customer engagement
• Recruit, onboard, develop, and retain a high-performing Account Executive team
• Establish performance expectations, annual objectives, and individualized development plans
• Develop and execute regional business plans supporting commercial priorities and growth objectives
• Analyze territory and customer performance to identify opportunities, risks, and growth actions
• Build a high-performance culture through coaching, talent assessment, succession planning, and recognition
• Identify growth opportunities and develop strategic account plans with Account Executives
• Manage promotional investments and regional resources to maximize business impact and ROI
• Partner with Marketing, Professional Affairs, Customer Experience, Training, Operations, and Sales Leadership
• Lead organizational change and adoption of new processes, tools, and programs
• Plan and conduct regional meetings and business reviews for sales leadership
• Maintain CRM proficiency and use business insights to improve execution and decision-making
• Travel approximately 50–70% domestically, including overnight travel and periodic national meetings, leadership meetings, training, and conferences
• Perform other duties as assigned

Regional Sales Manager

QA Engineer

• Oversee external manufacturing suppliers and implement supplier qualification, monitoring, and disengagement controls
• Lead operational quality reviews with external manufacturing partners
• Provide day-to-day quality oversight of contract manufacturing, including batch record review, production monitoring, nonconformance management, and quality issue escalation
• Review and trend deviations, scrap, yield, complaints, rework, and CAPA effectiveness
• Approve suppliers based on risk, performance history, and business alignment
• Lead PPAP/FAI reviews and qualification of new products or components
• Investigate and resolve supplier-related challenges using Quality Engineering methodologies
• Support purchasing control audits and maintain supplier quality documentation, audit reports, and qualification packages
• Participate in MRB activities and support containment, rework, disposition, and defect prevention
• Review and approve IQ/OQ/PQ process validation protocols
• Ensure adherence to control plans, PFMEA, SOPs, industry regulations, and organizational policies
• Support engineering changes, product transfers, tooling validation, ramp-ups, NPI products, quality reviews, audits, deviations, CAPAs, and product disposition
• Perform on-site quality oversight visits at contract manufacturing facilities
• Monitor OPEX and supplier performance metrics, including PPM, defect trends, NCRs, OEE, delivery, complaint rates, and SCAR closure effectiveness
• Provide updates and reports to supply chain leadership
• Lead supplier business reviews and develop supplier improvement plans
• Manage supplier scorecards and continuous improvement expectations
• Liaise between suppliers and the CooperSurgical team
• Communicate with third-party manufacturers regarding forecasts, manufacturing, and delivery schedules
• Ensure adherence to Supply Agreement and Quality Agreement terms

Senior Supplier Quality Engineer – External Manufacturing

Account Executive

• Manage a defined sales territory and drive growth of CooperVision’s contact lens portfolio
• Build and maintain relationships with optometrists, ophthalmologists, practice managers, and office staff
• Provide product education, increase product adoption, and grow market share
• Collaborate with Sales, Marketing, Professional Affairs, Customer Service, and Operations teams
• Drive new account penetration and sales growth in the Miami South, FL territory
• Build professional sales relationships across all distribution channels using a consultative selling style
• Meet and exceed territory sales goals and quotas
• Maintain a territory call cycle with approximately 5–7 pre-set appointments per workday
• Respond to customer phone and email inquiries within 24 hours
• Formulate and execute territory call cycle plans and prepare account business plans with the Regional Director
• Develop new business within the geographic territory
• Maintain technical proficiency with CooperVision and competitive products
• Monitor industry trends and analysis, including Health Product Research data
• Educate customers on CooperVision products and recommend solutions to grow their business
• Sell value-added products and services to customer offices
• Develop customer marketing plans and promotions and monitor return on investment
• Use Microsoft Office tools and CRM reports to analyze product, account sales, and territory growth
• Participate in state and regional optical shows when requested
• Submit call, expense, ROI, and other administrative reports on time
• Manage diagnostic contact lens sets at customer locations
• Travel within the territory approximately 80% of the time
• Travel outside the territory 10–15% for conferences, site trainings, and regional meetings

Field Sales Account Executive

• Manage a defined Northern Colorado sales territory and drive growth of CooperVision’s contact lens portfolio
• Build and maintain relationships with optometrists, ophthalmologists, practice managers, and office staff
• Penetrate new accounts and grow sales across all distribution channels
• Meet and exceed territory sales quotas
• Maintain a territory call cycle with approximately 5–7 pre-set appointments per workday
• Respond to customer phone and email inquiries within 24 hours
• Use consultative selling to understand customer needs, assess accounts, and recommend products
• Formulate and execute call cycle plans and prepare account business plans with the Regional Director
• Develop new business within the geographic territory
• Maintain technical proficiency with CooperVision and competitive products
• Monitor industry trends and Health Product Research data
• Educate customers on CooperVision products and sell value-added products and services
• Develop and monitor customer marketing plans and promotions for return on investment
• Use Microsoft Office and CRM reports to analyze product, account sales, and territory growth
• Participate in state and regional optical shows when requested
• Submit call, expense, ROI, and other administrative reports on time
• Manage diagnostic contact lens sets at customer locations
• Travel within the territory approximately 80% of the time and outside the territory 10–15% for conferences, trainings, and regional meetings

Account Manager

• Serve as Territory Manager for Italy North within the South Europe Sales Team, focusing on medical devices and reporting to the Regional Business Manager South Europe
• Cover private clinics and hospitals, particularly operating rooms and delivery suites
• Support the transition of newly acquired and established products and the launch of new products
• Make sales calls to surgeons, operating room and Labor & Delivery management, nursing, administration, and office-based customers
• Work within both the public and private sectors
• Communicate the benefits of CooperSurgical products in surgical practices and operating rooms
• Engage Key Opinion Leaders in territory product-support initiatives
• Compile and submit weekly and monthly sales and activity reports
• Plan and execute the territory sales plan to achieve sales and business objectives
• Complete product and surgical-application training, examinations, and competency demonstrations
• Train physicians, nursing personnel, and cleaning and sterilization personnel in product use and maintenance
• Update CRM records accurately and routinely review information with management
• Participate in national and regional sales exhibits during congresses as needed
• Submit expenses and paperwork accurately and on time
• Travel overnight as needed and undertake international travel for training, meetings, and conferences
• Perform other duties assigned by management

Territory Manager

Learning and Development

• Manage, design and deliver learning curriculum for new hires and existing customer-facing colleagues
• Develop, implement and facilitate learning programs covering clinical data, promotional messaging, marketing, business acumen, selling skills and account management
• Develop high-quality training content with internal teams or external vendors within budget and on schedule
• Lead strategic projects supporting the field sales team, including product launches, marketing directives, indication launches and positioning initiatives
• Partner with Sales, Marketing, Market Access, Clinical, Medical, HR, Legal, Regulatory and Compliance teams to integrate cross-functional input into training
• Create asynchronous home-study and synchronous live-classroom learning environments
• Apply ADDIE methodology across CooperCollege learning, product certification and continuing education programs
• Submit training materials in Veeva for approval and update materials before expiration
• Collaborate with Marketing to support implementation of marketing strategies
• Collaborate with sales leadership to support sales targets and year-over-year growth
• Lead and train the Certified Regional Trainer team, including monthly meetings and train-the-trainer sessions
• Establish learning objectives and evaluate training effectiveness, modifying programs as needed
• Support international training as needed
• Execute MBOs aligned with business cases and annual objectives

Office Learning and Development Manager

Operations

• Evaluate Dynamics 365 solutions and supporting technologies; identify gaps and recommend improvements
• Review service, enhancement, and system improvement requests with business stakeholders
• Define functional and system requirements and document current and future-state business processes
• Ensure D365 configurations, ISV solutions, and integrations meet requirements and security, compliance, and integration standards
• Develop test strategies, scenarios, scripts, and use cases
• Analyze test results and resolve defects, configuration issues, and interoperability gaps
• Oversee ERP projects, workstreams, or phases, coordinating activities, schedules, and resources
• Contribute to ERP roadmap planning and develop functional strategies and implementation plans
• Support Order to Cash, Procure to Pay, Record to Report, and other end-user functional processes
• Perform application administration, configuration, maintenance, monitoring, and metrics gathering
• Lead testing for enhancements, new functionality, and bug fixes
• Provide functional expertise and resolve escalated issues
• Serve as escalation point for business managers, key users, and global applications staff
• Manage IT training curriculum and materials and drive technology adoption
• Collaborate with technical managers, workstream leads, and functional leads on solutions
• Monitor functional service requests to meet SLAs and customer satisfaction
• Manage ISV functionality changes, issue resolution, and enhancements
• Hire, mentor, and manage staff performance, feedback, and annual reviews
• Develop IT organization budgets
• Ensure staff training on existing and new software

Manager, ERP Operations

• Manage, develop, and grow the CooperVision MiSight product portfolio with existing and new customers
• Build professional sales relationships with assigned customers using a consultative selling style
• Conduct daily in-person and virtual client interactions
• Prospect for new business
• Establish and execute an effective call cycle and territory business plan
• Meet and exceed sales goals for the assigned territory
• Use sales, marketing, and educational resources to gain practitioner acceptance
• Analyze industry, competition, customer needs, practice dynamics, and key metrics to adjust growth plans
• Respond to customer inquiries within 24 hours
• Participate in state, regional, and national optical shows, including weekends when requested
• Submit CRM call reports, expense reports, territory reviews, and other administrative reports
• Collaborate with departments to create practice management tools and materials for eye care practitioners
• Travel within the territory approximately 80% of the time, with overnight travel as needed
• Travel outside the territory 10–15% for conferences, site trainings, and regional meetings

Account Executive – Myopia

• Manage, develop, and grow the CooperVision MiSight product portfolio with existing and new customers
• Build professional sales relationships with assigned customers using a consultative selling style
• Conduct daily in-person and virtual client interactions and new business prospecting
• Establish and execute an effective call cycle and territory business plan
• Meet and exceed sales goals for the assigned territory
• Use sales, marketing, and educational resources to drive practitioner acceptance
• Analyze industry, competition, portfolio, customer needs, priorities, and practice dynamics
• Regularly analyze key metrics and modify growth plans
• Respond to inquiries within 24 hours
• Participate in state, regional, and national optical shows, including weekends when requested
• Submit CRM call reports, expense reports, and territory reviews on time
• Collaborate with departments to create value-added practice management tools and materials for eye care practitioners
• Travel within the territory approximately 80% of the time, with overnight travel as needed
• Travel outside the territory 10–15% for conferences, site trainings, and regional meetings
• Perform other duties as assigned

Account Executive, Myopia

General

• Provide expert support and implementation of Digital solutions including RI Witness
• Manage new installations and post-implementation training as project manager
• Support the commercial team with product demonstrations and technical validation during the sales cycle
• Conduct system reviews and recommend optimizations to maximize usage and satisfaction
• Document installation, training, and customer interaction activities
• Maintain up-to-date product knowledge and support materials
• Escalate technical issues and collaborate with technical service and R&D
• Support onboarding and mentoring of junior specialists as required

Regional Sales Manager – NYC Metro

Regional Sales Manager

Senior Supplier Quality Engineer – External Manufacturing

Field Sales Account Executive

Field Sales Account Executive

Territory Manager

Office Learning and Development Manager

Manager, ERP Operations

Account Executive – Myopia

Account Executive, Myopia

Digital Application Specialist