Stem Cell Clinical Specialist

CooperCompanies

. Communicate directly with clients, healthcare providers, and internal teams regarding Quality Standard Notification reports and inbound sample utility inquiries .

Posted 11/3/2026full-timeRemote • Arizona • United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and attention to detail while managing multiple tasks in a clinical or customer service environment. Proficient in generating reports and supporting client interactions in line with established protocols.

Highest-signal resume keywords

Strong Written Communication SkillsStrong Verbal Communication SkillsAttention To Detail5+ Years Experience In Clinical RoleUndergraduate Degree In Life Sciences

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ExcelWordPowerPointQuality Standard NotificationSterility Results ReportingProcess ImprovementKnowledge Base ManagementClinical Inquiry SupportClient RecruitmentAuditing

Soft Skills

Ability To Handle Multiple TasksStrong Interpersonal Skills

Industry Keywords

HealthcareLaboratoryResearchHealth EducationCustomer Service

About the role

Key responsibilities & impact

Communicate directly with clients, healthcare providers, and internal teams regarding Quality Standard Notification reports and inbound sample utility inquiries
Generate and distribute follow-up emails regarding sterility results for newborn stem cell samples
Communicate regarding routine scientific inquiries
Support Consumer Sales and Services by answering real-time clinical questions
Identify process-improvement opportunities for Quality Standard Notifications, sterility-result follow-up, and triage of inbound inquiries
Assist with auditing and updating Knowledge Base responses and Standard Response templates for basic FAQs
Support recruitment of client families into internal donation programs in line with appropriate protocols
Contribute to other clinical team projects as needed

Requirements

What you’ll need

Strong attention to detail and ability to handle multiple tasks simultaneously
Strong written and verbal communication skills
Basic skills in Excel, Word, and PowerPoint
5+ years of experience in a clinical, laboratory, research, health education, or customer service role
Undergraduate degree in life sciences or a related field or equivalent relevant work experience required
Ability to work remotely from a home office

Benefits

Comp & perks

Competitive total compensation plan
Variable pay opportunity
Benefit package
Remote position based in a home office
No travel required