FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service skills, with a focus on problem-solving and effective communication. Proficient in office support functions and computer applications, ensuring attention to detail and the ability to multi-task in a fast-paced environment.
Highest-signal resume keywords
Customer Service SkillsOffice Support ExperienceMS Suite ProficiencyBilingual SkillsTyping Speed 45WPM
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Office SupportComputer ProficiencyTyping SpeedProblem-SolvingAttention to Detail
Soft Skills
Excellent Written SkillsExcellent Verbal SkillsProfessional AppearanceMulti-TaskingCustomer Service Attitude
Tools & Technologies
Office EquipmentMS Suite
Industry Keywords
Customer SupportCall ResolutionE-Verify ProgramRight to Work
About the role
Key responsibilities & impact- Provide exceptional customer service to internal and external customers
- Obtain the release of vehicles located at body shops, other locations, and residences
- Perform office support functions as needed
- Understand client needs and offer solutions and support
- Potentially provide chat and email customer support
- Answer and place calls professionally
- Meet call-quality measures, including knowledge, professionalism, and timely follow-up calls
- Focus on call resolution using company resources to gather information and offer solutions
- Perform other duties as assigned
Requirements
What you’ll need- One year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency - MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
- Occasional overtime as needed
- For U.S. applicants and employees: participation in the E-Verify program / Right to Work
Benefits
Comp & perks- Medical
- 401k
- ESPP - Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months)
- Along with many other employee benefits