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Copart

Member Service Representative – Part Time

Copart

. Provide exceptional customer service to internal and external Copart customers .

Posted 9/18/2026part-timeRemote • California • United StatesMid-LevelSenior💰 $16 - $22 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills with a focus on first-call resolution and the ability to understand and meet client needs. Proficient in Microsoft Office Applications and capable of multi-tasking in a fast-paced environment.

Highest-signal resume keywords
Customer Service SkillsMicrosoft Office ProficiencyProblem-SolvingAttention to DetailBilingual Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Typing Speed 45WPMComputer ProficiencyOffice Support ExperienceFirst-Call ResolutionCall Quality Standards
Soft Skills
EmpathyExcellent Written SkillsExcellent Verbal SkillsProfessional AppearanceMulti-Tasking Ability
Industry Keywords
Customer SupportInbound Phone SupportCopart PracticesClient NeedsFast-Paced Environment

About the role

Key responsibilities & impact
  • Provide exceptional customer service to internal and external Copart customers
  • Provide inbound phone support to Copart Members throughout their membership
  • Understand Copart practices and offer solutions and support
  • Understand client needs and offer solutions
  • Answer and place calls professionally
  • Meet call quality and productivity expectations
  • Focus on first-call resolution
  • Use company resources to gather information and meet customer needs
  • Perform other duties as assigned

Requirements

What you’ll need
  • Must be able to show empathy in the workplace
  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with Microsoft Office Applications
  • Attention to detail
  • Problem-solving
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Occasional overtime as needed
  • Bilingual skills a plus

Benefits

Comp & perks
  • Medical
  • 401k
  • ESPP - Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months)