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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a team of nurses, providing clinical support, and ensuring compliance with healthcare standards. Proficient in training, mentoring, and implementing effective patient care practices in a virtual environment.
Highest-signal resume keywords
Registered Nurse LicenseTriage ExperienceCritical Care ExperienceCharge Nurse ExperienceEMR Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ManagementPatient CareTraining and EducationQuality AssurancePerformance Coaching
Soft Skills
Effective CommunicationProblem SolvingTeamworkCompassionSelf-Motivation
Tools & Technologies
EMR SystemsGoogle ProductsVital Sign Monitoring Devices
Certifications & Qualifications
Bachelor's Degree in NursingRegistered Professional Nurse License
Industry Keywords
HIPAA ComplianceVirtual NursingPatient SatisfactionClinical SupportOnboarding Training
About the role
Key responsibilities & impact- Lead a team of virtual nurses while fostering a culture of kindness, teamwork and compassion.
- Mentor and provide support to new hires including shadow and reverse shadow sessions, and onboarding training support.
- Provide day to day clinical support and assist with continued education for all nurses.
- Assist Clinical and Operations Leadership with scheduling, quality, and training needs to ensure standard practices and client program needs are met.
- Ensure daily duties are carried out by the assigned team of nurses; address performance through coaching or documentation as needed.
- Engage with Clinical Leadership, Compliance, and People Team concerning patient or staff concerns.
- Review resumes, interview, and assist in building a team of quality, patient care focused nurses.
- Assist in implementing changes to programs and procedures.
- Complete special projects and other assignments as needed.
Requirements
What you’ll need- Bachelor's Degree in Nursing preferred.
- Current license to practice as a Registered Professional Nurse in as many of the following states as possible: NY, CA, IL, FL, MO, KY, RI. CA and compact licenses are highly preferred.
- Triage and Critical Care experience required.
- At least one year of Charge Nurse/Clinical Management/Leadership experience strongly preferred.
- Ability to learn and proficiently use multiple EMRs and various communication applications, including Google products; EPIC proficiency preferred.
- Must be comfortable with the virtual use of continuous and episodic vital sign monitoring devices.
- Ability to work from home in a HIPAA compliant environment is required.
- Confident leadership, able to make evidence based decisions, and implement change tactfully. Self-motivated.
- Professional and effective communication style that translates across all members of staff and patients.
- Ability to deliver training and education clearly and effectively to staff as necessary.
- Strong problem solving skills with the ability to calm others. Handle patient escalations with respect and dignity, defusing the situation and problem solving to ensure patient satisfaction.
- A willingness to jump in and help where needed to ensure team success.