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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer migration processes to Coralogix, with strong skills in log parsing, automation scripting, and technical documentation. Proficient in troubleshooting and collaborating with cross-functional teams to enhance observability solutions.
Highest-signal resume keywords
Customer Migration SupportLog Parsing Using RegexScripting/Automation (Python)Technical Support ExperienceCloud Platform Familiarity (AWS, Azure, GCP)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Log ParsingScripting (Python)RegexAutomationTechnical SupportObservabilityMonitoringTroubleshootingAnalytical SkillsMigration Configuration
Soft Skills
Customer-Facing SkillsCommunication SkillsMotivation to LearnCollaboration
Tools & Technologies
CoralogixGenAILLMsKubernetes
Certifications & Qualifications
BA/BSc Degree in Computer Science
Industry Keywords
DevOpsSREMonitoringObservability Technologies
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformKubernetesPython
About the role
Key responsibilities & impact- Assist with customer migrations from observability platforms to Coralogix
- Analyze existing alerts, dashboards, parsing rules, and monitoring configurations
- Rebuild alerts, dashboards, and parsing rules using Coralogix best practices
- Configure log parsing using Regex and work with logs, metrics, and queries
- Help automate migration tasks using scripts and AI tools
- Troubleshoot migration issues and work with internal teams to resolve them
- Collaborate with customers, TAMs, Product, and Engineering throughout the migration process
- Create and maintain technical documentation and migration guides
- Continuously learn new observability technologies and Coralogix platform capabilities
Requirements
What you’ll need- BA/BSc degree in Computer Science or equivalent experience
- 1+ year of experience in Technical Support, DevOps, Observability, SRE, Monitoring, or a similar technical role
- Strong customer-facing skills and willingness to work directly with customers
- Strong troubleshooting and analytical skills
- Experience with scripting/automation (Python preferred)
- Exposure to GenAI/LLMs for building automation or developer tools
- Familiarity with cloud platforms (AWS, Azure, or GCP) and Kubernetes is an advantage
- Excellent communication skills in English
- Motivation to learn new technologies and grow in the observability domain
Benefits
Comp & perks- Equal opportunity employer
- Continuous learning and growth opportunities
- Exposure to new observability technologies and Coralogix platform capabilities
