Deliverability Consultant

Cordial

. Advocate for clients and apply Cordial’s deliverability philosophy .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in email deliverability, including authentication protocols and MTA service providers, while effectively managing client onboarding and expectations. Strong communication and problem-solving skills are essential for interpreting data and collaborating with internal and external stakeholders.

Highest-signal resume keywords

Email Authentication (SPF, DKIM, DMARC, ARC, BIMI)MTA Service Providers (Sparkpost, SendGrid, PMTA)Client Onboarding and IP WarmupsData Interpretation for Non-Technical MarketersG Suite Proficiency (Google Drive, Sheets, Docs, Slides)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email DeliverabilityData InterpretationTroubleshootingProject ManagementAPIsSQLBI Tools (Tableau, Google Data Studio)Email Communities MonitoringIndustry Best PracticesClient Consultation

Soft Skills

High Emotional IntelligenceStrong Communication SkillsAutonomous Work AbilityProblem ResolutionCreative Solution Implementation

Industry Keywords

Email MarketingClient SuccessDeliverability PhilosophyEngagement RecencyBounce LogsISPs and MBPsEmailGeeksM3AAWGEECCSA

Tech Stack

Tools & technologies

SMTPSQLTableau

About the role

Key responsibilities & impact

Advocate for clients and apply Cordial’s deliverability philosophy
Onboard and implement programs for a wide range of clients
Interpret deliverability data, including bounce logs, engagement recency, SNDS, and GPT
Provide actionable guidance through reports, business reviews, and regular client meetings
Work closely with Client Success Managers, Solutions Experts, and Support
Manage internal stakeholders and external client expectations on projects and timelines
Collaborate with Client Success, Strategy, and Support teams
Develop and share best practices with clients and internal teams
Document and record ongoing project work
Produce content for the blog and knowledge base
Identify process gaps and implement creative solutions
Monitor email communities and report industry trends affecting clients
Represent Cordial at industry functions and communities such as M3AAWG, EEC, EmailGeeks, and CSA
Occasionally assist with the sales process
Support implementation and onboarding of new clients
Take on side projects to improve processes and client experience

Requirements

What you’ll need

3+ years of experience in a deliverability-related role
Familiarity with MTA service providers (Sparkpost, SendGrid, PMTA, etc.)
Expertise in sending to top-level ISPs and MBPs (Microsoft, Gmail, VMG)
Strong understanding of email authentication (SPF, DKIM, DMARC, ARC, BIMI, etc.), SMTP protocol, and industry best practices
Direct experience onboarding new clients, including IP and domain warmups
Ability to work autonomously and identify the next prioritized task
Ability to interpret high-level data for non-technical marketers and communicate it clearly
Experience consulting with C-level executives and other decision-makers
High emotional intelligence and strong communication skills
Strong troubleshooting and problem-resolution skills
Proficient in G Suite tools (Google Drive, Sheets, Docs, and Slides)
Ability to manage multiple open projects with varying complexity and priority
Ability to identify issues, recognize patterns, propose solutions, and create repeatable processes or documentation
Experience troubleshooting sending to APAC and EMEA regions a plus
Foundational understanding of APIs, SQL, and BI tools such as Tableau and Google Data Studio a strong plus

Benefits

Comp & perks

Equity
Bonus
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) match
Flexible time off
Monthly wellness stipend
Monthly cell phone stipend
Childcare yearly reimbursements
Continued education yearly reimbursements
Healthy work/life balance
DE&I efforts
Respectful and open culture