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Front Desk Associate
CorePower Yoga. Deliver a best-in-class welcome for new and returning students, explaining studio etiquette, class formats, intensity levels, and membership benefits .
About the role
Key responsibilities & impact- Deliver a best-in-class welcome for new and returning students, explaining studio etiquette, class formats, intensity levels, and membership benefits
- Build warm relationships with students and teachers
- Assist students with retail, mat/towel rentals, water, and yoga product purchases; thoughtfully upsell when appropriate
- Manage class waitlists and ensure smooth check-in flow
- Communicate studio updates, promotions, and facility issues to teachers and the Studio Experience Team
- Reconcile rosters, verify charges, support student needs, and complete roster close-out processes
- Support retail sales through sizing assistance, product recommendations, and purchase decisions
- Maintain merchandise presentation, handle markdowns, and place new products on the sales floor
- Maintain practice rooms, reset props, clean mirrors, and ensure studio readiness
- Clean and stock locker rooms and uphold facility cleanliness standards
- Serve as studio key holder and perform daily opening and closing procedures
- Prepare the studio for the first class by unlocking it and setting up lights and audio
- Secure the studio after final classes, reconcile POS, tidy rooms, and restock as needed
Requirements
What you’ll need- Passion for wellness, fitness, or yoga
- Warm, welcoming, high-energy demeanor
- Customer focused and community oriented
- Reliable, responsible, and consistent
- Strong communication and relationship building skills
- Confidence and accuracy in running the point-of-sale (POS) system
- Preferred SET experience at CorePower
- Hospitality background, including fitness studios, salons, coffee shops, or hotels
- Retail sales experience
- Early morning, evening, weekend, and/or holiday availability depending on studio needs
- Approximately 20 hours per week may be included in test forecasting
Benefits
Comp & perks- Free All Access Membership - use anytime, in studio or online
- Free All Access Membership for a Plus One - bring someone along!
- Retail Discounts
- Continued Education Offerings
- Access to Employee Assistance Program (EAP)
- 1.5x Holiday Pay: Earn time-and-a-half pay for hours worked on New Year’s Day, Thanksgiving Day, and Christmas Day.