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Front Desk Associate
CorePower Yoga. Deliver a best-in-class welcome and exceptional studio experience for new and returning students .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and a passion for wellness and fitness, while effectively managing studio operations and maintaining a welcoming environment for students. Proficient in point-of-sale (POS) systems and retail sales, with a focus on building relationships and enhancing the studio experience.
Highest-signal resume keywords
Customer ServicePoint-Of-Sale (POS) SystemRetail Sales ExperienceRelationship BuildingStudio Operations Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Point-Of-Sale (POS) OperationRetail SalesClass ManagementRoster ReconciliationFacility Upkeep
Soft Skills
Warm DemeanorStrong CommunicationRelationship BuildingReliabilityCommunity Orientation
Industry Keywords
WellnessFitnessYogaHospitalityStudio Experience Team
About the role
Key responsibilities & impact- Deliver a best-in-class welcome and exceptional studio experience for new and returning students
- Explain studio etiquette, class formats, intensity levels, and membership benefits
- Build warm relationships with students and teachers
- Assist with retail, mat/towel rentals, water, and yoga product purchases; upsell when appropriate
- Manage class waitlists and smooth check-in flow
- Communicate studio updates, promotions, and facility issues to teachers and the Studio Experience Team
- Reconcile rosters, verify charges, address student needs, and complete roster close-out processes
- Support retail sales, sizing, product recommendations, merchandise presentation, markdowns, and new product placement
- Maintain practice rooms, locker rooms, cleanliness, sanitation, stocking, and facility upkeep
- Open the studio, set up lights and audio, and prepare the space for the first class
- Close and secure the studio, reconcile POS, tidy rooms, and restock as needed
Requirements
What you’ll need- Passion for wellness, fitness, or yoga
- Warm, welcoming, high-energy demeanor
- Customer focused and community oriented
- Reliable, responsible, and consistent
- Strong communication and relationship building skills
- Confidence and accuracy in running the point-of-sale (POS) system
- SET experience at CorePower is preferred
- Hospitality background (fitness studios, salons, coffee shops, hotels) is preferred
- Retail sales experience is preferred
- Availability for early morning, evening, weekend, and/or holiday shifts depending on studio needs
- Ability to serve as a studio key holder and perform opening and closing procedures
Benefits
Comp & perks- Free All Access Membership - use anytime, in studio or online
- Free All Access Membership for a Plus One - bring someone along!
- Retail Discounts
- Continued Education Offerings
- Access to Employee Assistance Program (EAP)
- 1.5x Holiday Pay: Earn time-and-a-half pay for hours worked on New Year’s Day, Thanksgiving Day, and Christmas Day.