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Front Desk Associate
CorePower Yoga. Deliver a best-in-class welcome for new and returning students, explaining studio etiquette, class formats, intensity levels, and membership benefits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on building relationships and enhancing the student experience in a wellness or fitness environment. Proficient in managing point-of-sale transactions and maintaining studio readiness while ensuring a welcoming atmosphere.
Highest-signal resume keywords
Customer ServicePoint-Of-Sale (POS) SystemRelationship BuildingRetail Sales ExperienceHospitality Background
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Point-Of-Sale (POS) OperationRetail SalesClass ManagementRoster ReconciliationMerchandise Presentation
Soft Skills
Warm DemeanorStrong CommunicationCommunity OrientationReliabilityHigh-Energy Attitude
Industry Keywords
WellnessFitnessYogaStudio EtiquetteCustomer Experience
About the role
Key responsibilities & impact- Deliver a best-in-class welcome for new and returning students, explaining studio etiquette, class formats, intensity levels, and membership benefits
- Build warm relationships with students and teachers
- Process purchases including retail, mat/towel rentals, water, and yoga products; upsell thoughtfully when appropriate
- Manage class waitlists and smooth check-in flow
- Communicate studio updates, promotions, and facility issues to teachers and the Studio Experience Team
- Reconcile rosters, verify charges, support student concerns, and complete roster close-out processes
- Support retail sales through sizing assistance, product recommendations, and purchase decisions
- Maintain merchandise presentation, handle markdowns, and place new products on the sales floor
- Maintain practice rooms, reset props, clean mirrors, and ensure studio readiness
- Clean, sanitize, and stock locker rooms
- Serve as studio key holder and perform opening and closing procedures
- Prepare the studio for the first class by unlocking the studio, setting lights and audio, and ensuring a welcoming space
- Secure the studio after final classes, reconcile POS, tidy rooms, and restock as needed
Requirements
What you’ll need- Passion for wellness, fitness, or yoga
- Warm, welcoming, high-energy demeanor
- Customer focused and community oriented
- Reliable, responsible, and consistent
- Strong communication and relationship building skills
- Confidence and accuracy in running the point-of-sale (POS) system
- SET experience at CorePower is preferred
- Hospitality background (fitness studios, salons, coffee shops, hotels) is preferred
- Retail sales experience is preferred
- Part-time availability including early morning, evening, weekend, and/or holiday availability depending on studio needs
- Approximately 20 hours per week may be scheduled
Benefits
Comp & perks- Free All Access Membership - use anytime, in studio or online
- Free All Access Membership for a Plus One - bring someone along!
- Retail Discounts
- Continued Education Offerings
- Access to Employee Assistance Program (EAP)
- 1.5x Holiday Pay: Earn time-and-a-half pay for hours worked on New Year’s Day, Thanksgiving Day, and Christmas Day.