Field Service Technician – Installation & Repair, Windows and Doors

Cornerstone Building Brands

. Perform advanced field diagnostics, repairs, and installations of windows and doors .

Posted 10/22/2026full-timeRemote • Washington • United StatesSeniorLead💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in advanced diagnostics, repairs, and installations of windows and doors, with a strong understanding of installation practices and customer service. Proficient in using hand and power tools while maintaining safety and quality standards.

Highest-signal resume keywords

Advanced DiagnosticsWindow And Door InstallationCustomer Service SkillsAAMA Installation Training CertificationProficiency With Hand And Power Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced RepairsInstallation TechniquesField DiagnosticsSafety ComplianceDocumentation SkillsWater Intrusion FixesMulti-Technician Job CoordinationInventory ManagementTechnical SupportFenestration Manufacturing

Soft Skills

Strong Communication SkillsOrganizational SkillsTeam-OrientedAdaptabilityEscalation Management

Tools & Technologies

DrillsSealantsPry BarsCaulk GunsPower ToolsInternal Software

Certifications & Qualifications

High School DiplomaAAMA Installation Training CertificationValid Driver's License

Industry Keywords

FenestrationBuilding Material InstallationConstructionWindow TypesDoor SystemsSafety StandardsCustomer RelationshipsTechnical SupportField ProjectsWater Tests

About the role

Key responsibilities & impact

Perform advanced field diagnostics, repairs, and installations of windows and doors
Perform basic repairs, inspections, safety compliance, inventory, vehicle operation, and customer service
Demonstrate expertise in multiple window types and door systems, including repair and replacement techniques
Work with wood, vinyl, aluminum, and various glass types
Use drills, sealants, pry bars, caulk guns, and power tools
Perform diagnostics and provide technical support via phone and email
Conduct water tests according to company protocols and document results using internal software
Evaluate and support field projects using window and door installation practices
Organize and coordinate jobs requiring two or more technicians
Deescalate warranty or service concerns
Perform specialized repairs, including water intrusion fixes, shaped products, and installation diagnostics
Maintain relationships with customers and sales teams through clear communication and accurate documentation
Expand and apply knowledge of company products and industry standards
Travel within the assigned territory daily; overnight travel may be required

Requirements

What you’ll need

High School Diploma or equivalent required
AAMA Installation Training certification preferred
Valid driver’s license with ability to successfully clear an MVR check
3–5 years of general construction or building material installation experience preferred
3–5 years of fenestration manufacturing or installation experience preferred
Proficiency with hand and power tools
Ability to complete advanced diagnostics, repairs, and documentation
Strong understanding of installation practices for windows and doors
Strong verbal and written communication skills
Strong organizational skills to manage multi-technician jobs
Excellent customer service and escalation management skills
Physical stamina and dexterity; ability to lift and carry up to 50 lbs consistently, climb ladders, and work at heights
Ability to prioritize tasks and manage time effectively
Team-oriented, adaptable, and committed to safety and quality
Must be at least 18 years of age to apply

Benefits

Comp & perks

Medical, dental, and vision coverage starting on day 1
401k
PTO
Paid holidays
FSA
Life insurance
LTD
STD
EAP
Discount programs
Tuition reimbursement
Training
Professional development
Comprehensive benefits for full-time positions
Equal Opportunity Employer