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Cornerstone Building Brands

Field Service Technician – Installation & Repair, Windows and Doors

Cornerstone Building Brands

. Perform advanced field diagnostics, repairs, and installations of windows and doors .

Posted 10/22/2026full-timeRemote • California • United StatesSeniorLead💰 $25 - $28 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in advanced diagnostics, repairs, and installations of windows and doors, with a strong focus on customer service and effective communication. Proficient in managing multi-technician jobs and ensuring compliance with safety and installation standards.

Highest-signal resume keywords
Advanced DiagnosticsWindow And Door InstallationCustomer ServiceAAMA Installation Training CertificationStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
RepairsInspectionsWater TestsInstallation PracticesDocumentationPower ToolsHand ToolsWarranty ManagementEscalation ManagementField Service Technician Knowledge
Soft Skills
Organizational SkillsVerbal CommunicationWritten Communication
Certifications & Qualifications
AAMA Installation Training Certification
Industry Keywords
Fenestration ManufacturingBuilding Material InstallationSafety ComplianceCustomer SupportTechnical Support

About the role

Key responsibilities & impact
  • Perform advanced field diagnostics, repairs, and installations of windows and doors
  • Apply Field Service Technician 1 knowledge, including basic repairs, inspections, safety compliance, inventory, vehicle operation, and customer service
  • Diagnose window and door issues and provide technical support by phone and email
  • Conduct water tests according to company protocols and document results in internal software
  • Evaluate and support window and door installation projects
  • Organize and coordinate jobs requiring two or more technicians
  • Manage warranty and service escalations professionally
  • Perform specialized repairs, including water intrusion fixes, shaped products, and installation diagnostics
  • Support customers and sales teams through clear communication and accurate documentation
  • Travel daily within the assigned territory; overnight travel may be required

Requirements

What you’ll need
  • High School Diploma or equivalent required
  • AAMA Installation Training certification preferred
  • Valid driver’s license with ability to successfully clear an MVR check
  • 3–5 years of general construction or building material installation experience preferred
  • 3–5 years of fenestration manufacturing or installation experience preferred
  • Strong verbal and written communication skills
  • Strong organizational skills to manage multi-technician jobs
  • Excellent customer service and escalation management skills
  • Ability to lift and carry up to 50 lbs consistently, climb ladders, and work at heights
  • Proficiency with hand and power tools
  • Ability to complete advanced diagnostics, repairs, and documentation
  • Strong understanding of installation practices for windows and doors
  • Must be at least 18 years of age

Benefits

Comp & perks
  • Medical coverage starting day 1
  • Dental coverage starting day 1
  • Vision coverage starting day 1
  • 401(k)
  • PTO
  • Paid holidays
  • FSA
  • Life insurance
  • LTD
  • STD
  • EAP
  • Discount programs
  • Tuition reimbursement
  • Training
  • Professional development
  • Remote work option