Bilingual Spanish Loan Officer

Corning Credit Union

. Assist members with completing loan requests by telephone, in person, or online .

Posted 10/31/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and interpersonal skills while effectively communicating loan decisions and educating members on credit union products. Possesses analytical and problem-solving abilities to recommend suitable loan options and alternatives for members.

Highest-signal resume keywords

Bilingual Spanish/EnglishCustomer Service SkillsAnalytical SkillsLending ExperienceSales Goals Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan ProcessingFinancial AnalysisDocument ManagementProduct KnowledgeCredit Assessment

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationAttention to DetailFlexibility

Tools & Technologies

Computer ProficiencyLoan Management Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Credit UnionLoan RecommendationsMember ExperienceFinancial IntegrityRisk Management

About the role

Key responsibilities & impact

Assist members with completing loan requests by telephone, in person, or online
Gather member debt, income, and supporting loan request information
Complete pending applications as much as possible to provide a seamless member experience
Make loan recommendations through effective interviewing and analysis
Educate members about appropriate credit union products and services
Meet or exceed sales goals
Maintain basic knowledge of competitors' products and services and use it to assist members with product and service decisions
Protect the credit union's financial integrity and loan portfolio while balancing member service, exceptions, and risk
Provide alternatives to members who do not qualify for requested loans and educate them on improving credit standing and future borrowing ability
Communicate lending decisions to members and navigate sensitive situations
Document loan decisions and supporting information within applications
Assume other projects or duties as required or assigned
Work with the Underwriting and Analysis Department to decide loans according to approval authority

Requirements

What you’ll need

Spanish/English speaking
Strong customer service and interpersonal skills
Ability to connect well with members over the phone
Highly flexible and able to grasp and disseminate large amounts of information in a fast-paced environment
Strong verbal and written communication skills
Exceptional attention to detail
Strong analytical and problem-solving skills
Confidence in recommending products and services and meeting appropriate sales and service goals
High school diploma or GED required
Bachelor's degree in Business, Finance, or a related field preferred
Prior lending experience preferred
Ability to read and comprehend moderate to advanced instructions and correspondence
Ability to write moderate to advanced correspondence within professional etiquette standards
Ability to effectively present information in one-on-one and small-group situations
Ability to effectively communicate loan decisions and navigate sensitive situations
Ability to work in repetitive motion for a lengthy period
Ability to work in a moderately noisy, fast-paced environment
Regular computer use required
Close vision and ability to adjust focus from close range to long range
Reasonable accommodations may be made for individuals with disabilities

Benefits

Comp & perks

Competitive base salary
Annual bonus plan
Exceptional benefits package
Equal opportunity employment