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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technical integrations and onboarding projects within complex environments, with a strong focus on stakeholder management, technical documentation, and operational excellence. Proficient in managing technical risks and ensuring seamless transitions into day-to-day operations.
Highest-signal resume keywords
Technical Integration ManagementStakeholder ManagementAPI and System IntegrationAnalytical and Problem-Solving SkillsProject Delivery in SaaS Environment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical IntegrationImplementation ProjectsSoftware InterfacesSystem IntegrationsData FlowsTechnical TestingRisk ManagementRoot-Cause IdentificationOption EvaluationDocumentation
Soft Skills
Project ManagementCommunication SkillsAttention to DetailOwnershipReliability
Industry Keywords
Software-as-a-ServiceElectric-Vehicle ChargingConnected MobilityFleet ServicesPayments
About the role
Key responsibilities & impact- Lead the technical delivery, launch and ongoing operation of integrations between Plugsurfing and its customers and partners
- Lead the technical workstream from initial discovery and solution design through testing, launch and operational handover
- Serve as the primary technical counterpart for customers and partners during onboarding
- Lead complex technical changes, including system migrations, platform upgrades, connection changes, onboarding and offboarding
- Coordinate technical discovery, configuration, testing, validation and launch readiness with internal teams and external technical stakeholders
- Work with Customer Success, Service Delivery and Roaming Operations to ensure clear ownership, support readiness and smooth transition into day-to-day operations
- Maintain clear documentation and technical handover material
- Monitor integration health after launch, coordinate investigation of technical incidents and recurring issues, and drive practical improvements
- Improve onboarding processes, technical standards and ways of working to reduce delivery time and improve quality
- Provide technical input during sales and solution-design phases, including feasibility, delivery scope, assumptions, risks and realistic timelines
- Report directly to the Head of Service Delivery Management and collaborate with Customer Success Managers, Product, Engineering, Roaming Operations and external partners
Requirements
What you’ll need- 2+ years of experience
- Proven experience delivering technical integration, implementation or onboarding projects in a software-as-a-service (SaaS), platform, mobility, payments or similarly complex environment
- Strong project- and stakeholder-management skills
- Sound understanding of software interfaces (APIs), system integrations, data flows, authentication and technical testing
- Ability to understand technical detail while communicating clearly and pragmatically with non-technical stakeholders
- Strong analytical and problem-solving skills, including root-cause identification, option evaluation and practical recommendations
- Experience managing technical risks, dependencies, incidents and escalations
- Ability to work independently in a changing environment, prioritise effectively and maintain focus on customer and business outcomes
- High level of ownership, reliability and attention to detail
- Excellent written and spoken English
- German, Finnish, Swedish or another European language is an advantage
- Experience in electric-vehicle charging, connected mobility, fleet services, payments or another platform-based industry is a plus
Benefits
Comp & perks- Assigned workspace in Berlin, Germany; Stockholm, Sweden; or Espoo, Finland office location
- Company-issued equipment
- Formal, hands-on training
- Additional compensation elements, including benefits and variable pay (if applicable), will be discussed during the recruitment process
- Pre-employment screening may be conducted in accordance with applicable laws and Corpay policies