Executive Travel Advisor

Corporate Travel Management (CTM) Group

. Provide travel services for VIP/Executive business travelers .

Posted 9/19/2026full-timeRemote • United StatesJuniorMid-Level💰 $40,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in arranging complex travel itineraries for VIP and executive clients, utilizing GDS systems like Sabre and maintaining high standards of customer service and communication. Proficient in managing travel logistics, resolving issues, and fostering strong relationships with clients and vendors.

Highest-signal resume keywords

Travel Counselor ExperienceProficiency in Sabre GDSStrong Communication SkillsCustomer Service SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Travel ArrangementGDS ProficiencyBasic Math SkillsGeography KnowledgeTravel Pricing Understanding

Soft Skills

Interpersonal SkillsProblem-Solving SkillsAbility to Work Under PressureCreative ThinkingTeam Collaboration

Tools & Technologies

Microsoft Office SuiteCTM AdvisorOnline Booking ToolIQCXFlight Stats

Industry Keywords

Corporate TravelExecutive TravelTravel PoliciesLoyalty ProgramsQuality Control

About the role

Key responsibilities & impact

Provide travel services for VIP/Executive business travelers
Arrange domestic and international air, ground transportation, hotel, rail, car, car service, seat assignments, and other requested accommodations
Communicate with customers to determine destinations, transportation, dates, financial considerations, accommodations, and services
Interpret client instructions and assemble accurate travel arrangements
Understand international travel fares, pricing, resources, and documentation requirements
Manage upgrades and loyalty programs and follow through on service delivery
Anticipate client needs and execute accurate travel plans while resolving unexpected obstacles
Compute travel-service costs using GDS and other booking tools
Quality-control reservations before queuing for ticketing or quality control
Resolve customer service issues through leadership or vendor representatives and obtain approval when needed
Review, prioritize, summarize, and respond to correspondence and materials
Communicate itineraries, fare rules, confirmation numbers, cancellation policies, upgrades, preferences, industry updates, travel policies, and other required information
Maintain reservations in a completed state and monitor queues and tasks throughout the workday
Ensure team tasks are completed or reassigned by end of shift
Identify process-improvement opportunities with leadership
Collect customer payments according to client and CTM policies
Read daily briefings and industry announcements
Participate in training opportunities
Maintain working knowledge of GDS and account-specific products including CTM Advisor, Online Booking Tool, iQCX, Finisher, and Banx
Maintain productivity goals
Foster strong interdepartmental communication, team spirit, and customer service
Develop relationships with executive administrators, executive travelers, and vendors
Work outside regular shift during special events or crises
Monitor executive travelers' flights using Preview, Flight Stats, or PNR Monitor
Book personal travel for executives, family members, and travel companions
Arrange small corporate group travel and secure special group rates
Conduct initial introductions and interviews for executive traveler profiles and maintain profile updates
Mentor new or less experienced Travel Consultants
Maintain regular and reliable attendance and perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent is required
Minimum of 2 years travel counselor experience booking corporate/business travel
Experience with Sabre GDS required
Proficiency in Microsoft Office Suite
Ability to do basic math
Ability to read and interpret information and documents
Strong interpersonal skills and capability to work effectively with all levels
Professional written and verbal communication
Ability to meet deadlines and handle and prioritize simultaneous requests
Creative and analytical thinking with strong problem-solving and consultative skills
Calm under pressure; proactive contributor and eager to learn
Attention to detail
Strong communication and customer service skills
Working knowledge of technology and PC literacy
Proficient on GDS
Strong ability to prioritize and multi-task
Geography knowledge
Ability to keep business information confidential
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out instructions
Ability to deal with problems involving several concrete variables in standard situations
Must maintain regular and reliable attendance

Benefits

Comp & perks

Company Paid Basic Life & AD&D Insurance
Company Paid Short-Term Disability
Voluntary Long-Term Disability Insurance
Robust Wellness Program with incentives available to save money on your medical insurance premiums
Supplemental Life; Accident; Cancer; Critical Illness; Identity Theft Protection and Legal Coverage
Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan
Health Savings Account (HSA) with company core contribution and match, on a per pay period basis if enrolled in the HDHP medical plan
Flexible Spending Accounts
Dependent Care Savings Account
Dental Insurance Plan
Vision Insurance Plan
9 Company Paid Holidays including the day after Thanksgiving
Generous paid time off programs for vacation and sick days
Employee Assistance Plan with access to Talk Space Therapy
Family Medical Leave
Paid Parental Leave (4 weeks)
Maternity benefits utilizing company paid STD, plus Parental Leave (4 weeks)
Bereavement Leave
401(k) Retirement Plan with a generous match per pay period
Student Loan Payment Match
Flexible work environments, including onsite, hybrid, or fully virtual arrangements depending on role, location, and business needs
Walking and fitness challenges
Volunteer experiences