Travel Advisor – Executive

Corporate Travel Management (CTM) Group

. Provide travel services for VIP and executive business travelers .

Posted 9/18/2026full-timeRemote • United StatesJuniorMid-Level💰 $40,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in arranging complex travel itineraries for VIP and executive clients, utilizing Sabre GDS and other booking tools. Exhibits strong interpersonal and communication skills to effectively manage client relationships and deliver exceptional customer service.

Highest-signal resume keywords

Sabre GDS ExperienceCorporate Travel BookingMicrosoft Office Suite ProficiencyCustomer Service SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Travel ArrangementCost ComputationProcess ImprovementGeography KnowledgeBasic Math Skills

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsAbility to MultitaskAbility to Work Independently

Tools & Technologies

CTM AdvisorOnline Booking ToolIQCXFinisherBanx

Industry Keywords

VIP Travel ServicesExecutive TravelLoyalty ProgramsCustomer Payment ProcessingQuality Control

About the role

Key responsibilities & impact

Provide travel services for VIP and executive business travelers
Arrange domestic and international air, rail, ground transportation, car service, hotel, seat assignments, and other accommodations
Communicate with customers to determine destinations, transportation, dates, budgets, accommodations, and required services
Interpret client instructions and assemble accurate travel arrangements
Manage upgrades and loyalty programs and follow through on service delivery
Anticipate client needs and overcome unanticipated obstacles while executing accurate travel plans
Compute travel costs using Sabre GDS and other booking tools
Quality-control reservations before ticketing
Resolve customer service issues with leadership and vendor representatives
Review, prioritize, summarize, and respond to correspondence and materials
Communicate itineraries, fare rules, confirmation numbers, cancellation policies, upgrades, preferences, travel policies, and other necessary information
Monitor queues, tasks, reservations, and executive flights
Maintain reservations in a completed state and ensure team tasks are completed or reassigned by end of shift
Identify process improvement opportunities with leadership
Collect customer payment according to client and CTM policies
Read daily briefings and industry announcements
Maintain knowledge of GDS and account-specific tools including CTM Advisor, Online Booking Tool, iQCX, Finisher, and Banx
Maintain productivity goals and strong departmental communication
Develop relationships with executive travelers, executive assistants, clients, vendors, and suppliers
Book personal travel for executives, family members, and companions
Arrange small corporate group travel and negotiate special group rates
Conduct initial executive traveler profile introductions and interviews, including possible client onsite visits, and maintain profile updates
Provide mentoring to less experienced travel advisors
Work outside regular shift during special events or crises
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent is required
Minimum of 2 years travel counselor experience booking corporate/business travel
Experience with Sabre GDS required
Proficiency in Microsoft Office Suite
Proficient on GDS
Working knowledge of technology and PC literacy
Basic math skills
Geography knowledge
Strong interpersonal, communication, and customer service skills
Ability to prioritize and multitask
Ability to read and interpret documents and information
Attention to detail and high accuracy
Ability to maintain confidentiality
Ability to work independently and as part of a team
Ability to meet deadlines and handle simultaneous requests
Creative and analytical thinking with strong problem-solving and consultative skills
Ability to remain calm under pressure
Regular and reliable attendance

Benefits

Comp & perks

Company Paid Basic Life & AD&D Insurance
Company Paid Short-Term Disability
Voluntary Long-Term Disability Insurance
Robust Wellness Program with incentives available to save money on medical insurance premiums
Supplemental Life, Accident, Cancer, Critical Illness, Identity Theft Protection and Legal Coverage
Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan
Health Savings Account with company core contribution and match
Flexible Spending Accounts
Dependent Care Savings Account
Dental Insurance Plan
Vision Insurance Plan
9 Company Paid Holidays including the day after Thanksgiving
Generous paid time off programs for vacation and sick days
Employee Assistance Plan with access to Talk Space Therapy
Family Medical Leave
Paid Parental Leave (4 weeks)
Maternity benefits utilizing company paid short-term disability plus parental leave
Bereavement Leave
401(k) Retirement Plan with a generous match per pay period
Student Loan Payment Match
Flexible work arrangements, including onsite, hybrid, or fully virtual options depending on role, location, and business needs
Training opportunities to maintain and expand travel knowledge and customer service skills