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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise accounts and developing expansion strategies, with a strong focus on upselling and cross-selling. Possesses advanced communication skills to effectively engage with C-level executives and translate customer needs into impactful solutions.
Highest-signal resume keywords
Enterprise Account ManagementExpansion StrategiesConsultative MindsetPresentation SkillsNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementUpsellingCross-SellingAnalytical SkillsCustomer Journey Knowledge
Soft Skills
Active ListeningVerbal CommunicationWritten CommunicationPersuasive CommunicationEntrepreneurial Energy
Industry Keywords
Customer SuccessStakeholder EngagementHigh-Performance Environment
About the role
Key responsibilities & impact- Build long-term strategic relationships with enterprise accounts
- Act as a trusted advisor
- Identify opportunities that directly impact customers’ business objectives
- Own a portfolio of strategic accounts
- Expand Cortex’s presence through upselling and cross-selling
- Ensure customer retention and growth in partnership with the Customer Success team
- Lead high-level conversations with a range of stakeholders, including C-level executives
- Map pain points and opportunities, translating complex needs into high-impact projects
- Represent the customer’s voice and contribute to the continuous evolution of the solution
Requirements
What you’ll need- Proven experience managing enterprise accounts / key accounts
- Experience developing expansion strategies, including upselling and cross-selling, in a farmer sales model
- Knowledge of the retail customer journey and expansion strategies is a plus
- Consultative mindset with strong analytical and active listening skills
- Clear, concise, and persuasive verbal and written communication
- Strong presentation and negotiation skills across different stakeholder levels, including C-level executives
- Entrepreneurial energy and a desire to grow in a high-performance environment
- Advanced English proficiency for conversation and written communication
Benefits
Comp & perks- Meal and food allowance
- Wellhub/TotalPass membership
- Home office allowance
- Health insurance and dental insurance (dental coverage is optional)
- Childcare assistance (until the child reaches 6 years of age)
- Extended maternity, paternity, and adoption leave
- Life insurance
- Birthday day off
- Family Day
- Mental Health Break: one consecutive week off in December
- A sense of purpose from being part of a team building something lasting
- Relaxed, young, entrepreneurial, and merit-based work environment
- Career development and growth opportunities
- Open and inclusive environment