Cortex

Business Development Rep

• Prospect for new customers via phone, email, and social selling
• Identify customers’ key challenges and connect them with Cortex solutions
• Act as the right-hand partner to Sales Executives and maintain alignment with them
• Update the CRM daily with completed interactions, in accordance with established processes
• Study products and sales methodologies, with a focus on SPICED, SPIN, and consultative selling
• Qualify opportunities from the prospect portfolio and connect prospects with a Sales Executive
• Add new business opportunities to the sales pipeline on a weekly basis

Business Development Representative

• Prospect for new customers via phone, email, and social selling
• Identify customers’ key challenges and connect them with Cortex solutions
• Qualify demand from the prospect pipeline and connect prospects with Account Executives (AEs)
• Add new opportunities to Cortex’s sales funnel on a weekly basis
• Work closely with Account Executives
• Record interactions in the CRM daily, following established processes
• Study the products and the SPICED, SPIN, and Consultative Selling methodologies

Account Manager

• Build long-term strategic relationships with enterprise accounts
• Act as a trusted advisor
• Identify opportunities that directly impact customers’ business objectives
• Own a portfolio of strategic accounts
• Expand Cortex’s presence through upselling and cross-selling
• Ensure customer retention and growth in partnership with the Customer Success team
• Lead high-level conversations with a range of stakeholders, including C-level executives
• Map pain points and opportunities, translating complex needs into high-impact projects
• Represent the customer’s voice and contribute to the continuous evolution of the solution

Account Manager – Enterprise

Account Executive

• Identify and plan commercial strategies to engage strategic prospects
• Analyze market variables to gain competitive advantages, generate opportunities, expand the customer base, and achieve targets and KPIs
• Gather information and facilitate interaction between prospects and business teams
• Enter project information into the pricing system
• Develop commercial proposals tailored to customers’ needs and expectations
• Lead negotiation meetings with customers
• Monitor the implementation of projects and solutions
• Mobilize internal teams and direct the Customer Success team to ensure ongoing support
• Ensure customer integration with the purchased product or service and success throughout their journey
• Share experiences, best practices, and results with the sales team

Account Executive, Reach

Platform Engineer

• Implement and operate workloads on Kubernetes/EKS clusters
• Apply best practices for operations, scalability using Karpenter and Spot Instances, resilience, and monitoring
• Build and evolve engineering automation, including a service catalog and templates
• Reduce the time between code completion and production deployment
• Develop and maintain reusable Terraform modules for AWS provisioning
• Pursue immutable, version-controlled infrastructure managed through a GitOps workflow
• Evolve the CI/CD pipeline with continuous delivery through ArgoCD
• Perform safe, reversible, and observable deployments
• Develop automations, internal tools, and applications to eliminate operational toil
• Transform manual infrastructure requests into self-service capabilities for squads
• Implement and maintain monitoring and observability stacks for applications and databases
• Implement cloud security and governance guardrails
• Resolve infrastructure incidents, contributing to mitigation, response, and root cause analysis
• Turn incident learnings into platform improvements
• Write and review infrastructure code
• Conduct code reviews and pair programming
• Document architecture decisions and infrastructure usage patterns
• Work with product, development, and InfoSec squads to align solutions and deliveries

Cortex

Business Development Representative

BDR

Account Manager – Enterprise

Account Executive, Reach

Platform Engineer – SRE, Mid-Level