Property Claims Specialist

Coterie

. Investigate, evaluate, negotiate, and resolve commercial property claims .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in investigating and resolving commercial property claims, with a strong understanding of insurance policy construction and claims operations. Capable of effective negotiation and communication, while collaborating with cross-functional teams to develop strategic solutions.

Highest-signal resume keywords

5+ Years Insurance Claims ExperienceCommercial Property Claims ExpertiseAdjuster LicensingNegotiation and Persuasion SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationCoverage AnalysisClaims Resolution StrategiesDrafting Coverage Position LettersRisk Transfer ManagementReserve RecommendationsPolicy Construction KnowledgeISO Commercial BOP Forms KnowledgeLegal Concepts UnderstandingClaims Operations Knowledge

Soft Skills

Exceptional Communication SkillsStrong Time ManagementOrganizational SkillsCollaboration SkillsInterpersonal Skills

Certifications & Qualifications

AIC DesignationPTC Designation

Industry Keywords

Insurance IndustryProperty and Casualty ClaimsClaims Loss AdjustmentSubrogationContractual Indemnity

About the role

Key responsibilities & impact

Investigate, evaluate, negotiate, and resolve commercial property claims
Develop and implement strategies to resolve moderate- to high-severity and complex commercial property claims
Handle claim volume as needed
Collaborate with cross-functional Coterie team members on process, product, project, insurance, and enterprise initiatives
Investigate claims and review insured materials, documents, and reports
Identify and assess coverage issues
Draft coverage position letters
Retain coverage counsel when necessary and review counsel opinions and analyses
Develop strategies for coverage issues aligned with overall claim-handling strategy
Analyze coverage and damages to estimate, assess, and recommend reserves
Maintain claim diaries and post reserves in a timely manner
Respond to inquiries from insureds, counsel, underwriters, brokers, and senior management
Negotiate claim resolutions
Direct risk transfer, subrogation, additional insured, and contractual indemnity issues
Prepare and present written and oral reports to senior management on claim evaluation issues and reserve recommendations

Requirements

What you’ll need

Ability to work core hours Monday-Friday, 8:00am-5:00pm in your time zone; additional off-hours may be needed
5+ years of work experience at an insurance company and/or insurance claims loss adjustment service provider resolving property and casualty claims
Considerable working knowledge of insurance industry and claims operations, particularly commercial property and casualty claims
Knowledge of policy construction and ISO Commercial BOP forms
Proper adjuster licensing in all applicable states
Knowledge of legal concepts and processes
Exceptional written and verbal communication, influencing, evaluation, negotiating, listening, and interpersonal skills
Strong time management and organizational skills
Ability to participate in active strategic discussions
Excellent collaboration skills; self-motivated and willing to take initiative
Ability to synthesize day-to-day work into trends, themes, successes, and opportunities over time
Strong negotiation and persuasion abilities
Exceptional interpersonal and client service skills
Ability to work independently in a fast-paced, evolving environment
Hands-on experience and strong aptitude with Microsoft Office
Applicants must be authorized to work in the United States without current or future visa sponsorship
College degree preferred
AIC and PTC designations a plus

Benefits

Comp & perks

100% remote
Health insurance through Aetna (100% of premiums paid)
Dental and vision insurance through Guardian (100% of premiums paid)
Basic life insurance (100% of premiums paid)
Flexible spending account (FSA) or health savings account (HSA)
401K plan with up to 4% match and immediate vesting
Flexible PTO policy offering up to 4 weeks in the first 12 months; typically up to 5 weeks per calendar year thereafter
12 company-paid holidays each year
Continuing education annual stipend