Account Executive, Existing Customers

Coursedog

. Achieve company-issued sales quota by owning renewals and upsells through full-cycle sales .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise sales and account management within the higher education sector, focusing on client relationship building, upselling, and strategic solution delivery. Proficient in leveraging AI tools and data analysis to drive account growth and enhance customer satisfaction.

Highest-signal resume keywords

Enterprise Sales ExperienceHigher Education Market UnderstandingAccount Management for 30+ AccountsProficiency with AI ToolsAnalytical Mindset

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Quota AchievementContract Renewal ManagementData InterpretationClient Check-insNegotiation SkillsUpsell Strategy DevelopmentForecastingCustom Solutions CollaborationUsage and Adoption Metrics MonitoringClient Issue Resolution

Soft Skills

Excellent Interpersonal SkillsEffective CommunicationRapport BuildingStakeholder InfluenceAccountability

Tools & Technologies

AI ToolsAutomation SoftwareData Analysis ToolsCustomer Insights PlatformsProposal Generation Tools

Industry Keywords

Higher EducationAcademic SchedulingCurriculum ManagementAssessmentClient SuccessInstitutional ProcurementMarket ResearchCompetitive LandscapeClient SatisfactionStrategic Recommendations

About the role

Key responsibilities & impact

Achieve company-issued sales quota by owning renewals and upsells through full-cycle sales
Own upsell and expansion opportunities and deepen adoption across academic operations
Collaborate on custom solutions and client demos to build and cultivate 4X pipeline throughout the year
Travel onsite to existing clients 25–40% throughout the year
Learn and demonstrate Coursedog solutions to cross-functional higher-education users
Manage and grow relationships with multiple personas within each account
Own the full lifecycle of assigned institutional accounts as primary point of contact and trusted advisor
Understand client strategic goals, challenges, and pain points and offer tailored solutions
Conduct regular client check-ins, assess satisfaction, identify improvements, and provide ongoing support
Collaborate with Product, Implementations, Client Success, and Support on implementation, onboarding, and service delivery
Manage contract renewals and develop 12-month rolling forecasts
Negotiate with institutional procurement and finance teams
Monitor usage and adoption metrics and translate insights into upsell and expansion opportunities
Identify and resolve client issues, escalating when necessary and ensuring timely resolution
Stay current on industry trends, market developments, and the competitive landscape
Position Coursedog’s value proposition effectively with clients
Leverage AI tools and automation for account management workflows, data analysis, customer insights, proposal generation, forecasting, and market research

Requirements

What you’ll need

Proven enterprise sales experience preferred or direct Coursedog product experience/familiarity
Demonstrated track record of meeting or exceeding sales quotas preferred
Experience managing a portfolio of 30+ accounts preferred
Higher-ed Account Management/Account Executive for Existing Customers experience preferred
Strong understanding of the higher education market, administrative processes, academic scheduling, curriculum management, and assessment
Excellent interpersonal and communication skills
Ability to build rapport, influence stakeholders from C-suite through operations staff, and negotiate effectively
Analytical mindset with proficiency interpreting data, metrics, and user feedback
Ability to identify trends and develop data-backed strategic recommendations
Proficiency with AI tools and emerging technologies to enhance productivity, automate routine tasks, and design scalable workflows
Ability to manage multiple competing priorities and balance short-term customer needs with long-term expansion strategy
Ability to maintain accountability in a fast-paced, autonomous environment

Benefits

Comp & perks

Healthcare, dental, and vision coverage through Aetna and Guardian
Employer covers 99% to 65% of employee-only monthly premiums
Employer covers 77% to 50% of employee-plus-dependents monthly premiums
Spring Health mental health support
XP Health vision benefits
Carrot Fertility family planning support
One Medical primary care
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Safe Harbor 401(k) plan from day one of employment
4% employer match on total compensation, subject to federal limits
Unlimited Paid Time Off
Remote-first work environment
Equity grants for all employees, reviewed and adjusted with promotions
Up to 6 weeks of Paid Bonding Leave at 100% of base pay for all parents
Birthing parents receive an additional 6 weeks of Paid Medical Recovery Leave at 100% of base pay, for up to 12 weeks total
Performance-driven commission, additional accelerators, kickers, and other performance-based incentives