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Coursera

Account Development Representative

Coursera

. Build qualified sales pipeline through outbound prospecting, primarily across ANZ, while supporting additional markets when required .

Posted 11/11/2026full-timeRemote • United Arab EmiratesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outbound prospecting and B2B sales, with a strong focus on building qualified sales pipelines and personalizing outreach strategies. Proficient in utilizing CRM tools and sales intelligence platforms to enhance prospecting effectiveness and track performance.

Highest-signal resume keywords
B2B Sales ExperienceOutbound ProspectingSalesforce ProficiencyCold Calling SkillsAccount Research

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Outbound ProspectingB2B SalesAccount ResearchCold CallingEmail OutreachLinkedIn EngagementPerformance TrackingPipeline ContributionTarget AchievementDecision-Maker Identification
Soft Skills
Strong Communication SkillsCoaching ResponsivenessProblem-SolvingAdaptabilityRelationship Building
Tools & Technologies
SalesforceLinkedIn Sales NavigatorZoomInfoGongAI-Powered Sales Tools
Industry Keywords
ANZ MarketSales DevelopmentBusiness DevelopmentMultichannel CampaignsSales Pipeline

About the role

Key responsibilities & impact
  • Build qualified sales pipeline through outbound prospecting, primarily across ANZ, while supporting additional markets when required
  • Research target accounts, identify decision-makers, and use business priorities and buying signals to personalise outreach
  • Execute multichannel campaigns through cold calls, emails, LinkedIn, and structured follow-ups
  • Ask thoughtful questions, handle objections, and uncover business challenges to identify qualified opportunities
  • Partner with Account Executives to align account priorities, qualification criteria, and pipeline goals
  • Provide Account Executives with relevant account research, prospect insights, and meeting context
  • Use Salesforce, sales intelligence platforms, conversation intelligence, and AI tools to improve prospecting effectiveness
  • Track performance, apply coaching, test new approaches, and improve conversion rates and pipeline contribution

Requirements

What you’ll need
  • 2+ years of experience in B2B sales, business development, or sales development, including at least 1 year of hands-on outbound prospecting
  • Experience prospecting into Australia and New Zealand is strongly preferred; experience in other international B2B markets is valuable
  • Demonstrated ability to engage new prospects through cold calling, email, and LinkedIn
  • Experience researching accounts, identifying decision-makers, and personalising outreach
  • Working knowledge of Salesforce or a similar CRM and LinkedIn Sales Navigator
  • Familiarity with ZoomInfo, Gong, Nooks, or AI-powered sales tools is an advantage
  • Strong written and verbal English communication skills
  • Track record of working towards targets, responding to coaching, and improving performance through experimentation

Benefits

Comp & perks
  • Comprehensive health and wellness benefits
  • Bonus programs
  • RSU equity programs
  • Global perks
  • Flexible choice of working from home, an office, or a collaboration space