Technical Program Manager, MarTech

CourtAvenue

. Own the integrated delivery plan across CRM strategy and delivery, Salesforce platform, and data and analytics workstreams, including milestones, dependencies and critical path .

Posted 10/8/2026full-timeSan Diego • California • United StatesSeniorLead💰 $110,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management for CRM and MarTech initiatives, with a strong focus on Salesforce platforms and data analytics. Proven ability to lead cross-functional teams, manage platform transitions, and ensure alignment with client priorities while driving continuous improvement in delivery practices.

Highest-signal resume keywords

Program ManagementSalesforce Marketing CloudTechnical Lifecycle of CRM ProgramsPMP CertificationAgile Delivery Methods

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementCRM StrategyData AnalyticsPlatform TransitionsRisk ManagementData IngestionQA ProcessesCampaign ManagementClient Stakeholder CoordinationDelivery Artifacts Production

Soft Skills

Strong CommunicationTeam CoordinationProblem SolvingLeadershipStakeholder Management

Tools & Technologies

Salesforce Data 360Adobe Experience CloudTeamworkJiraAsanaSmartsheet

Certifications & Qualifications

PMPPgMPScrum

Industry Keywords

MarTechCRM ProgramsAutomotive CRMAgency DeliveryEnterprise Security Assessments

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Own the integrated delivery plan across CRM strategy and delivery, Salesforce platform, and data and analytics workstreams, including milestones, dependencies and critical path
Lead program transitions from incumbent agencies or platforms, including knowledge transfer, system access, parallel operations, cutover readiness and post-cutover stabilization
Run intake for new requests: log, size and prioritize work with program leadership, and assign it to the right team
Track and manage dependencies across workstreams and with client technology, security, legal and approval teams
Maintain risk, issue and decision logs, and escalate early with clear options and recommendations
Manage lead times for client review, approval and routing processes so campaign and journey deadlines are met
Coordinate security reviews, data agreements and system access milestones with client and internal teams
Facilitate recurring delivery syncs and provide workstream status for consolidated program reporting
Produce and maintain delivery artifacts, including runbooks, RACI, launch checklists, QA processes and escalation models
Partner with program management and account leadership to keep the delivery plan aligned with the overall program plan and client priorities
Drive continuous improvement in delivery practices, tooling and team coordination

Requirements

What you’ll need

7+ years of program or project management experience, including at least 3 years running technical MarTech, CRM, CDP or data programs
Experience delivering programs on enterprise marketing platforms such as Salesforce Marketing Cloud, Salesforce Data 360, Adobe Experience Cloud or comparable platforms
Proven experience managing platform transitions, agency transitions or large-scale implementations where live programs could not be disrupted
Strong understanding of the technical lifecycle of CRM programs: data ingestion, audiences, journeys, QA and deployment
Experience coordinating multiple teams and partners across strategy, technology, data, creative and client stakeholders
Proficiency with program management tools such as Teamwork, Jira, Asana, Smartsheet or similar
Strong written and verbal communication, with the ability to produce clear plans, status updates and risk summaries for technical and executive audiences
PMP, PgMP, Scrum or equivalent certification, or demonstrated equivalent experience
Experience with enterprise security assessments, data processing agreements and system access provisioning in large enterprise environments
Automotive, OEM or dealer-network CRM program experience
Background in MarTech consulting, agency delivery or professional services
Experience leading distributed teams across multiple time zones
Familiarity with agile and hybrid delivery methods for marketing technology programs

Benefits

Comp & perks

Equal Opportunity Employer
Occasional travel or on-site presence may be required
Southern California preferred to support in-person collaboration with client and partner teams