CourtAvenue

Technical Project Manager

• Own day-to-day delivery of a multi-workstream digital transformation program — platform/CMS build, design system, content, and phased migration — from mobilization through launch and stabilization
• Run agile ceremonies across a co-delivery model embedding client developers and designers directly on the team
• Translate the Statement of Work into a sprint-level backlog, integrated program timeline, and RAID log, keeping scope, budget, and schedule aligned
• Coordinate parallel workstreams spanning platform build, design system and token governance, system integrations, and legacy-site migration waves
• Manage the change-request process end to end, including scope triggers, schedule/budget impacts, and sign-off
• Partner with engineering and architecture leads on technical delivery planning, environments, CI/CD, code review cadence, and release management
• Own gate-review readiness at each program milestone
• Track accessibility (WCAG 2.1 AA), Core Web Vitals performance, and cross-device QA sign-off before releases
• Facilitate stakeholder workshops on goals, objectives, alignment, and governance
• Build and maintain the integrated delivery timeline across CourtAvenue, client stakeholders, and subcontracted teams
• Identify and escalate resourcing, dependency, and vendor-readiness risks and blockers
• Collaborate with Account Management and report program status, risks, and milestones to the Director of Client Delivery
• Communicate across client executives, technical teams, and creative teams

Senior Technical Project Manager

Product Designer

• Shape the visual language and user experience across digital platforms
• Create, document, and evolve scalable design systems for visual and functional consistency
• Develop high-quality digital experiences balancing user needs, business goals, and brand expression
• Collaborate with UX designers, copywriters, developers/engineers, and product teams
• Translate complex ideas and requirements into scalable designs for web, mobile, and emerging platforms
• Map and design user journeys across omnichannel ecosystems
• Rapidly prototype interaction models, user flows, and design concepts
• Advocate for design-system best practices, UI patterns, and accessibility standards
• Present and articulate design decisions to stakeholders and clients
• Support user testing and iterate designs based on research findings
• Evolve internal design processes and standards
• Mentor and guide junior designers

Senior UI Designer

Program Manager

• Own the day-to-day management of projects from initiation through implementation and deployment
• Ensure controls are followed, with the highest quality deliverables and milestones met
• Balance resourcing, budgets, and time constraints to manage risks and pre-empt issues
• Develop contracts and design innovative delivery teams to meet program objectives
• Evaluate and improve delivery practices and methodology
• Lead, inspire, and grow project managers/producers
• Collaborate with Account Management on strategic delivery insight for client roadmaps and briefings
• Create integrated timelines across agency and client stakeholder teams
• Build internal and external stakeholder relationships to achieve program outcomes
• Ensure a collaborative client-agency “one team” approach
• Contribute to new business and pitch initiatives
• Serve as the main client interface on projects
• Clarify strategic requirements, manage expectations, and communicate roadblocks and resolutions
• Communicate across a wide range of internal and external positions, personalities, and roles
• Own projects within a program to ensure timely, on-budget completion against objectives

Copywriter

• Develop persuasive, multi-channel copy for paid advertising on Meta, Pinterest, Reddit, Search, and Display, plus organic digital touchpoints
• Write and optimize product copy, above-the-fold visual text, enhanced content (A+ content), and brand storefront copy for Amazon, Walmart, and direct-to-consumer platforms
• Use AI writing tools and integrations to scale content production and develop consistent brand messaging frameworks
• Build and maintain brand voice guidelines while adhering to brand, regulatory, and legal requirements
• Collaborate with content strategists, data scientists, designers, and account teams to turn performance metrics and category insights into high-performing copy
• Present creative concepts and copy rationales to clients, connecting creative choices to strategic goals and AIDA principles
• Contribute ideas, concepts, and copy to new business pitches and internal client initiatives
• Help define the public and digital voice for iconic, global brands across campaigns, advertising, and AI-assisted e-commerce content

• Lead day-to-day management of CRM, email, and direct mail projects from briefing through deployment and post-campaign reporting
• Translate marketing strategies into actionable project plans, timelines, and deliverables across creative, data, and production teams
• Oversee campaign setup, QA, approvals, and deployment processes
• Manage creative development, data targeting, list management, personalization, and production workstreams
• Partner with strategy, data, CRM operations, development teams, and external vendors
• Maintain proactive communication with client stakeholders regarding progress, risks, and dependencies
• Track budgets, timelines, and resourcing while resolving delivery issues
• Ensure compliance with OEM brand standards, privacy requirements, and regulatory guidelines
• Support performance measurement and continuous optimization with analytics and strategy teams
• Contribute to process improvements, documentation, and CRM campaign best practices
• Ensure controls, quality deliverables, and milestones are met
• Develop contracts and design innovative delivery teams
• Evaluate and improve delivery practices and methodology
• Create integrated timelines across agency and client stakeholder teams
• Build internal and external stakeholder relationships to meet program outcomes and exceed client expectations
• Contribute to new business and pitch initiatives
• Serve as the main client interface on projects
• Clarify strategic requirements, manage expectations, and communicate roadblocks and resolutions
• Communicate across a wide range of internal and external positions, personalities, and roles
• Take ownership of projects to ensure completion on time, within budget, and against objectives

CRM Program Manager

QA Engineer

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback on testability and completeness
• Create detailed, well-structured test plans and test cases for DAM migration, content platform, and integration workstreams
• Execute test cases and document results clearly and traceably
• Identify, record, and track defects with thorough documentation
• Estimate, prioritize, and coordinate testing activities across sprint cycles
• Collaborate with stakeholders across technology, creative, and delivery to clarify requirements before testing begins
• Track quality metrics and contribute to sprint retrospectives with QA findings
• Stay current on testing tools and strategies relevant to CMS and DAM platform work
• Work directly with Project Managers and Developers to understand requirements, execute test cases, and identify defects before they reach the client
• Support DAM migration and platform implementation work, validating content, assets, and integrations before release

QA Engineer – Contract

Strategist

• Collaborate with cross-functional teams to drive alignment and create human-centric experiences aligned with business and brand strategies, user insights, and technology requirements
• Research problem spaces, identify user needs, and recommend client opportunities
• Lead, facilitate, and conduct contextual inquiries, interviews, workshops, moderated and unmoderated usability studies, competitive UX analysis, feature audits, and heuristic evaluations
• Synthesize research and strategic recommendations into compelling presentation narratives
• Translate data analysis and strategy recommendations into experience architecture, including sitemaps and wireframes
• Articulate research findings and strategic recommendations for design application through consultation with design and development teams
• Create experience journeys and roadmaps that bring the brand to life meaningfully for users
• Collaborate with copy, visual design, and development counterparts to bring experiences to life

Senior Experience Strategist – Contract

• Collaborate with cross-functional teams to drive alignment and create human-centric experiences aligned with business and brand strategies, user insights, and technology requirements
• Research problem spaces, identify user needs, and recommend client opportunities
• Lead, facilitate, and conduct research using contextual inquiries, interviews, workshops, moderated and unmoderated usability studies, competitive UX analysis, feature audits, and heuristic evaluations
• Synthesize research and strategic recommendations into compelling presentation narratives
• Translate data analysis and strategy recommendations into experience architecture, including sitemaps and wireframes
• Articulate research findings and strategic recommendations for design application in consultation with design and development teams
• Create experience journeys and roadmaps that bring the brand to life for users
• Collaborate with creative counterparts in copy and visual design, as well as development, to deliver experiences

Art Director

• Define and drive the creative vision for digital and interactive projects from concept through final delivery
• Oversee visual design, user experience (UX), and interaction standards across deliverables
• Remain hands-on in design and prototyping to shape key user flows
• Act as the primary creative point of contact for key stakeholders and enterprise clients
• Pitch concepts, articulate creative strategy, and present final deliverables
• Align creative output with client business goals, brand guidelines, and technical constraints
• Direct and mentor multidisciplinary teams of designers, creative technologists, and producers
• Integrate modern tools and workflows, including AI-assisted design and rapid prototyping, to streamline production
• Partner with technical leads to ensure concepts are buildable within scope

Creative Director – Contract

• Assure quality creative across multiple channels while meeting accessibility, SEO, brand standards, and development requirements
• Master client presentations and non-creative communication
• Demonstrate a commanding presence that inspires trust, collaboration, and inspiration
• Apply comprehensive knowledge of marketing, including customer journeys and messaging hierarchies across email, direct mail, in-app, landing pages/microsites, social, digital display, and physical channels
• Collaborate with cross-functional teams to develop and execute creative exceeding client and user expectations
• Cultivate strong relationships with senior clients to drive organic growth and foster long-term partnerships
• Use a user-centric approach to creative and design, ensuring user research delivers actionable insights
• Apply knowledge of UI, UX, and content creation for digital experiences
• Collaborate with cross-functional teams in designing, planning, and facilitating experience workshops
• Ensure consistent brand representation across print, social, video, digital, and out-of-home creative
• Oversee compelling and impactful campaigns that resonate with target audiences
• Work with copywriters, art directors, and designers to ensure brand consistency and creative excellence
• Stay current with industry trends and best practices to drive innovation and effective creative
• Engage audiences using sketches, blueprints, and prototypes to gather feedback
• Apply knowledge of the digital landscape and technical requirements
• Apply knowledge of brand development and design
• Multitask across several projects and meet deadlines appropriately
• Demonstrate professional and personal integrity

Senior UI Designer – Contract

• Assure quality creative across multiple channels while meeting accessibility, SEO, brand standards, and development requirements
• Master client presentations and non-creative communication
• Demonstrate comprehensive knowledge of marketing, customer journeys, and messaging hierarchies across email, direct mail, in-app, landing pages/microsites, social, digital display, and physical channels
• Collaborate with cross-functional teams to develop and execute creative exceeding client and user expectations
• Cultivate relationships with senior clients to drive organic growth and foster long-term partnerships
• Apply a user-centric approach to creative and design, ensuring user research delivers actionable insights
• Create UI, UX, and content for digital experiences
• Collaborate with cross-functional teams in designing, planning, and facilitating experience workshops
• Ensure consistent brand representation across print, social, video, digital, and out-of-home creative
• Oversee compelling campaigns that resonate with target audiences
• Work with copywriters, art directors, and designers to ensure brand consistency and creative excellence
• Stay current with industry trends and best practices to drive innovation
• Engage audiences using sketches, blueprints, and prototypes to gather feedback
• Apply knowledge of the digital landscape, technical requirements, brand development, and design
• Multitask across projects and meet deadlines

• Lead day-to-day management of digital media programs, including paid media campaigns, digital marketing initiatives, website performance, and social media activations
• Partner with Delivery and Media leadership to ensure efficient resource utilization and program profitability
• Create and streamline scalable agency-wide processes for planning, staffing, and delivering media programs
• Ensure adherence to CourtAvenue standards, quality deliverables, milestones, and deadlines
• Optimize project management software and systems across the media practice
• Balance resources, budgets, and timelines to manage risk and pre-empt issues
• Draft statements of work and contracts, and help design delivery teams
• Evaluate and improve delivery practices and methodologies
• Develop and oversee project timelines across creative, media, strategy, analytics, and client teams
• Build strong external client and internal team relationships
• Foster collaboration between client and agency teams
• Contribute to new business and pitch initiatives, resource forecasting, and planning
• Clarify requirements, manage stakeholder expectations, and communicate roadblocks and resolutions
• Communicate across agency roles and external clients
• Take ownership of media projects, ensuring completion on time, within budget, and aligned with client objectives
• Provide tools, support, and training that enable innovative and effective media solutions

Senior Technical Project Manager

Senior UI Designer

Program Manager

Copywriter

CRM Program Manager

QA Engineer – Contract

Senior Experience Strategist – Contract

Senior Experience Strategist – Contract

Creative Director – Contract

Senior UI Designer – Contract

Senior UI Designer

Program Manager – Media