Youth Care Coordinator

Covenant House Florida

. Lead, evaluate, and manage case management and youth services for youth ages 18–22 transitioning to independence .

Posted 10/31/2026full-timeFt Lauderdale • Florida • United StatesJuniorMid-Level💰 $0 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and youth services, with a strong focus on crisis intervention, conflict resolution, and program enhancement. Proven ability to lead teams, mentor staff, and collaborate with community agencies to deliver trauma-informed services.

Highest-signal resume keywords

Case Management ExperienceNonviolent Crisis Intervention CertificationLeadership in Youth ServicesConflict Resolution SkillsBehavioral De-Escalation Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementProgram Design EnhancementCrisis InterventionData TrackingDocumentation StandardsBehavior AnalysisYouth Services ManagementClient Record ManagementCrisis Shelter ManagementTeam Building

Soft Skills

Excellent Communication SkillsMentoring and CoachingConflict ResolutionCultural SensitivitySupportive Work Environment Promotion

Tools & Technologies

ETO DatabaseMS WordMS ExcelMS OutlookInternet-Based Software

Certifications & Qualifications

Nonviolent Crisis Intervention Certification

Industry Keywords

At-Risk YouthYouth Transition ServicesGrant-Funded ProgramsCrisis ShelterCommunity Partnerships

About the role

Key responsibilities & impact

Lead, evaluate, and manage case management and youth services for youth ages 18–22 transitioning to independence
Provide professional and administrative supervision and support to intensive case managers and advisors
Manage case management operations and coordinate daily and weekly activities
Assess operations and recommend program design enhancements for transition services
Support positive youth-staff interactions and guide conflict resolution and service quality improvement
Assist with behavioral de-escalation and maintain safety
Oversee grant-funded programs and ensure accurate, high-quality client records
Ensure timely documentation meets state licensing, funding-source, and agency-policy standards
File and track data for grant objectives using ETO and other databases
Ensure case managers and advisors address and document resident cleanliness concerns
Report maintenance concerns to Operations
Provide senior leadership for Crisis Shelter management as assigned
Provide Administrator on-call support for youth medical concerns and community issues
Participate in recruiting and onboarding case managers and residential advisors
Mentor and coach employees through individual support meetings, group supervision, and workshops
Facilitate team-building, recognition, retention, and motivational activities
Promote an inclusive, equitable, and supportive work environment
Collaborate with organizational leaders to deliver innovative, trauma-informed services
Build partnerships with community agencies
Drive agency vehicles to escort youth to appointments when needed

Requirements

What you’ll need

Bachelor’s degree in Psychology, Social Work, Behavior Analysis, or related field required
Master’s degree preferred
Two years of relevant experience in a leadership or team-support role
Two years of case management experience working with at-risk youth preferred
Relevant education, certifications, and/or work experience may be considered
Must be certified and up to date in Nonviolent Crisis Intervention Training
Ability to work evenings, weekends, mid shifts, and some holidays as needed
Ability to maintain order and exercise appropriate judgment in crisis situations, including physical ability to intervene in critical or emergency situations
Excellent written and verbal communication skills
Understanding of conflict resolution and sensitivity to culturally diverse populations
Computer literacy
Valid Florida driver’s license and good driving record
Must pass Florida and national criminal background checks before employment
Proficiency in MS Word, Excel, Outlook, and internet-based software
Ability to lift up to 20 lbs. occasionally and bend, sit, and stand for prolonged periods
Ability to work onsite

Benefits

Comp & perks

Equal opportunity employment
Background-check reimbursement after 90 days of service
Reasonable accommodations for individuals with disabilities