Covenant House Florida

Case Coordinator

• Lead, evaluate, and manage case management and youth services for youth ages 18–22 transitioning to independence
• Provide professional and administrative supervision and support to Intensive Case Managers and Advisors
• Manage case management operations and coordinate daily and weekly activities
• Assess operations, recommend program design enhancements, and shape transition-service goals
• Support positive youth-staff interactions, resolve conflicts, and improve service quality
• Assist with crisis de-escalation using appropriate verbal behavioral techniques
• Oversee grant-funded programs and ensure accurate, high-quality client records
• Ensure timely documentation meets state license, funding-source, and agency-policy standards
• File and track data for grant objectives using ETO and other databases
• Ensure cleanliness concerns are addressed and report maintenance issues to Operations
• Provide on-site senior leadership for Crisis Shelter management as assigned
• Provide Administrator on-call support for youth medical concerns and community issues
• Participate in recruiting and onboarding Case Managers and Residential Advisors
• Mentor and coach employees through individual support meetings, group supervisions, and workshops
• Facilitate team-building and employee recognition and retention activities
• Collaborate with organizational leaders to deliver innovative, trauma-informed services
• Build partnerships with community agencies supporting youths’ diverse needs
• Drive agency vehicles to transport youth to appointments when needed
• Perform supervisory duties and serve as Residential Administrator on Duty during assigned shifts

Explore Case Management Coordinator at Covenant House Florida. Review requirements and application details.

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Case Management Coordinator